Technical Service Manager - Utility Scale

Solplanet; Warszawa; On-site; PLN 180,000 - 280,000; Full time

Benefits offered by this job

International team environment

Ownership and impact

Value-driven culture

Multi-cultural workplace

Growth opportunities

Growing renewable energy industry

Job summary

Solplanet, a leading provider of renewable energy solutions, is seeking a Technical Service Engineer - Utility Scale. You will deliver field service support for utility-scale PV projects across EMEA, including installation, commissioning, testing and troubleshooting of inverter systems.

The role requires degree in Electrical Engineering, 3+ years in field service, and fluency in English. Travel across EMEA is expected; join an international team and contribute to safe, reliable energy solutions.

Qualifications

• Degree or technical education in Electrical Engineering or related field.
• 3+ years in field service, commissioning, or technical support.
• Experience with solar inverters and utility-scale PV plants preferred.
• Knowledge of electrical safety and LV/MV systems.
• Ability to read electrical diagrams and service documentation.
• Fluent English; Polish or another European language is a plus.

Responsibilities

• Provide field service support for utility-scale PV projects across EMEA.
• Support installation, commissioning, testing, troubleshooting and maintenance of inverter systems.
• Conduct site inspections, fault diagnosis and corrective actions with customers and EPCs.
• Assist MV station, communication, monitoring and inverter-related activities.
• Serve as customer-facing technical representative during commissioning and warranty work.
• Provide service reports and root-cause analysis to HQ teams.
• Help prepare service procedures, checklists and safety documentation.
• Deliver technical training to customers and partners when required.
• Coordinate spare parts and test equipment for projects.
• Support service activities for strategic agreements and key accounts.
• Ensure safety standards and quality expectations in all activities.
• Collaborate with Technical Manager, Sales and HQ Service for issue resolution.
• Contribute to continuous improvement of products and service processes.

Skills

Electrical engineering

Power electronics

Field service

Troubleshooting

Customer-facing

English fluency

Driving license

EMEA travel

Education

Electrical Engineering degree

Tools

SCADA

Monitoring platforms

Job description

Our belief:

• At SOLPLANET, we are driven by a simple idea: solar for everybody


• We strive to create the best possible experience for our customers and partners by delivering reliable, easy-to-use and bankable renewable energy solutions


• That is why our solar inverters, energy storage systems, EV chargers and utility-scale solutions are designed to be efficient, reliable and user friendly

Who We Are:

• Private equity-backed AISWEI is a leading provider of renewable energy solutions - providing the world with solar inverters, batteries, EV chargers, heat pumps, and energy management solutions


• AISWEI has more than 16 years of expertise in R&D and manufacturing, with a strong technology heritage from both Germany and China


• With 32GW of annual production volumes (2025), AISWEI is one of the largest manufacturers of solar string inverters world-wide


• AISWEI is operating under its own brand in China and its Solplanet brand internationally, and is trusted by leading global brands as an ODM service provider


• Our team passionately believe that that we are all fellow citizens of one planet, and we are truly honored about deploying our solutions to local societies worldwide - every day

As a Technical Service Engineer - Utility Scale, you will

• Provide field service support for utility-scale PV projects across EMEA


• Support installation, commissioning, testing, troubleshooting and maintenance of utility-scale inverter systems and related equipment


• Perform site inspections, technical audits, fault diagnosis and corrective actions in cooperation with customers, EPCs and internal teams


• Support MV station, communication, monitoring and inverter-related activities within the defined scope of service responsibility


• Act as a customer-facing technical representative during commissioning, service interventions and warranty-related activities


• Provide structured technical feedback, service reports, issue documentation and root cause information to HQ Service, Quality and R&D teams


• Support preparation and execution of service procedures, commissioning checklists, maintenance instructions and safety documentation


• Deliver technical training to customers, partners, EPC teams and internal colleagues when required


• Coordinate spare parts, service tools, test equipment and site readiness requirements for assigned projects


• Support service activities related to strategic agreements, key accounts and utility-scale reference projects


• Ensure that service activities are performed in line with safety standards, quality expectations and customer requirements


• Work closely with the Technical Manager, Sales and HQ Service teams to ensure fast and professional issue resolution


• Contribute to continuous improvement of products, service processes and customer documentation based on field experience

Your background and skills:

• Degree or technical education in Electrical Engineering, Power Electronics, Automation, Energy Systems or a related technical field


• 3+ years of experience in field service, commissioning, troubleshooting or technical support in solar PV, power electronics, industrial automation or electrical systems


• Experience with solar inverters and utility-scale PV plants is strongly preferred


• Knowledge of electrical safety, LV/MV systems, communication systems, monitoring platforms and site commissioning procedures


• Ability to read electrical diagrams, technical manuals, commissioning protocols and service documentation


• Strong troubleshooting skills and ability to work under pressure on customer sites


• Hands-on mindset, high safety awareness and willingness to travel extensively across EMEA


• Good reporting skills and ability to document technical issues clearly


• Good communication skills and customer-oriented attitude


• Fluent English; Polish or another European language is an advantage


• Driving license and ability to work on project sites are required

Your attributes:

• Self-motivated and performance driven


• Excellent interpersonal and communication skills


• Can-do attitude and hands-on mindset


• Proactive, dynamic, solution and customer oriented


• Structured, reliable and able to operate in an international environment


• High ownership, accountability and willingness to build new business structures

What we offer:

• An International Team Environment: Join a talented group of marketers from diverse cultural backgrounds who collaborate closely with true team spirit.


• Ownership and Impact: Take on responsibility from day one and enjoy the freedom to bring your ideas to the table, making a meaningful contribution and leaving your footprint.


• Value-Driven Culture: Be part of a company that prioritizes values, fosters flat hierarchies, and ensures approachable and supportive leadership.


• A Multi-Cultural Workplace: Work with colleagues from various cultures and perspectives, contributing to an enriching and inclusive work experience.


• Professional Growth Opportunities: Grow your career in an international environment that leverages your abilities, skills, and expertise, while offering pathways for long-term development.


• Be Part of a Growing Industry: Join an ambitious and rapidly expanding Solplanet team, where fast decision-making and energy drive strong opportunities for you to succeed in cultivating your career within the renewable energy industry.