Technical Product Owner [Pricing & Promotions]

HEINEKEN Global Shared Services; Kraków; On-site; PLN 240,000 - 320,000; Full time

Job summary

HEINEKEN Global Shared Services Kraków is seeking a Technical Product Owner to translate strategy into engineering work, owning the "What" and "How" for the product from a technical view. You will maximize value by maintaining a healthy backlog and guiding trade-offs between speed, cost, and technical health.

You will partner with architects and engineers to define a 6-12 month vision for API platforms, data lakes and cloud infrastructure, while ensuring alignment with the EverGreen strategy and

Qualifications

• 5+ years as Technical Product Manager/Owner in a high-growth tech environment.
• Deep understanding of the Software Development Life Cycle (SDLC).
• Background as Software Engineer, Technical Architect or Systems Lead.
• Ability to challenge technical estimates and understand architectural trade-offs.

Responsibilities

• Define and prioritise technical user stories with business value and dependencies.
• Bridge between Business Analysts and Technology Specialists to align expectations.
• Define 6-12 month technical product vision (APIs, Data Lakes, Cloud Infra).
• Partner with Architects on trade-offs between speed to market and technical debt.
• Define the Definition of Done and Acceptance Criteria; ensure quality increments.
• Monitor KPIs to measure product success and adoption.

Skills

Agile/Scrum

Jira

Azure DevOps

Communication

Tools

SAP SD/CCM

Pricefx

Vistex

Flintfox

SAP OPPS

Talon.One

Job description

At HEINEKEN, we are on a journey to become the best-connected brewer in the world, with Digital Commerce playing a central role in this ambition. Digital Commerce is responsible for designing, developing and scaling the IT solutions that serve our customers better, faster and smarter across the entire Route-to-Consumer ecosystem. After successfully building our software engineering organization, we are now entering the next stage of our evolution by accelerating the growth of Digital Commerce. We deliver digital products that directly support company revenue while elevating customer experience. Join us in shaping the technological capabilities that power HEINEKEN’s global Commerce strategy.

The Technical Product Owner (TPO) acts as the primary interface between business strategy and engineering execution. Unlike a Business Analyst, the TPO owns the "What" and "How" from the technical perspective of the product, ensuring that the engineering team builds high-impact, scalable solutions that align with the Heineken EverGreen strategy. The TPO is responsible for maximizing the value of the technical product by maintaining a healthy, prioritized backlog and making critical trade-off decisions between new features and technical health.

Your Responsibilities Would Include

• defining and prioritising technical user stories and requirements in collaboration with the Product Owner based on business value and technical dependencies
• acting as the bridge between Business Analysts (demand) and Technology Specialists (execution) to align expectations
• defining the 6-12 month vision for the technical product (e.g. API platforms, Data Lakes or Cloud Infrastructure)
• partnering with Architects to make trade‑off decisions between speed to market and technical debt or sustainability, while contributing to detailed design and low-level architecture
• defining the "Definition of Done" and "Acceptance Criteria", ensuring delivered increments meet high functional and technical standards
• monitoring KPIs to measure the success, adoption and performance of the technical product.

You Are a Good Candidate If You Have

• technical knowledge of a well-known tool for pricing, rebates and promotions maintenance and execution engine, or trade promotions management (e.g. SAP SD/CCM, Pricefx, Vistex, Flintfox, SAP OPPS, Talon.One)
• business process knowledge in pricing, rebates and trade promotions management
• 5+ years of experience as a Technical Product Manager or Technical Product Owner, specifically within a high-growth tech environment or a large-scale digital transformation
• deep understanding of the Software Development Life Cycle (SDLC)
• professional background as a Software Engineer, Technical Architect or Systems Lead
• ability to challenge technical estimates, understand architectural trade‑offs (e.g. monolith vs. microservices) and build credibility with engineering teams.

Key Competencies

• deep understanding of modern IT systems, modular architecture and modern data stacks
• ability to understand how individual technical features impact the broader digital ecosystem and enterprise architecture
• analytical mindset with strong problem-solving skills and structured thinking to resolve complex technical blockers
• expert-level proficiency in Agile/Scrum methodologies and lifecycle management tools such as Jira or Azure DevOps
• proven experience in product performance optimisation, leveraging experimentation and data-driven insights to measure success.

Product Ownership & Strategic Execution

• ability to take full ownership of the product lifecycle from ideation to launch, ensuring every technical increment aligns with the overall product roadmap and value proposition
• ability to define and prioritise technical user stories and requirements based on business value, technical dependencies and long-term product health
• ability to connect and translate commercial strategy and high-level capabilities into actionable technical tools that drive business growth and user productivity
• experience working with design systems and UX/UI design principles to ensure technical products remain user-centric.

Leadership, Stakeholder Management & Communication

• proven track record of building and maintaining strong collaborative relationships with stakeholders and leaders across a global, matrixed organisation
• ability to manage the push-pull between demand (Business Analysts) and execution (Tech Specialists), using negotiation to defend the roadmap and manage expectations
• ability to inspire and align cross-functional and dependent product teams or tribes around a unified vision
• English: excellent verbal and written communication skills.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.