Technical Customer Support

Gamblingindustrynews; Opole; On-site; PLN 126,000 - 170,000; Full time

Job summary

A leading iGaming company in Opole is seeking a Technical Customer Support Specialist to provide technical assistance and resolve issues for platform users. The ideal candidate should have strong analytical skills, be fluent in English, and possess extensive knowledge of internet technologies. Join this dynamic team to contribute to improving user experiences and product functionality.

Qualifications

• Extensive knowledge of internet technologies with the ability to learn and use software efficiently.
• Experience in collecting and processing data.
• General knowledge in the field of internet security.
• Strong analytical and creative problem-solving skills, with multitasking ability.
• Fluency in English, both written and spoken.

Responsibilities

• Support platform users in their daily tasks.
• Ensure compliance with licensing terms and requirements.
• Solve technical problems quickly and effectively.
• Test new product features to ensure quality.
• Create clear product descriptions.
• Develop skills in line with role requirements.

Skills

Analytical skills

Problem-solving skills

Fluency in English

Knowledge of internet technologies

Job description

Wazdan Services Limited is a leading provider in the iGaming sector, known for delivering innovative gaming products and services worldwide. With a strong presence in the industry, the company focuses on creating engaging experiences while maintaining the highest technical and operational standards.

Role Overview

Wazdan Services Limited is seeking a Technical Customer Support Specialist to join its team in Opole. This role involves providing technical assistance to platform users, resolving issues, and ensuring smooth product operation. The position is ideal for individuals with strong analytical skills, a passion for technology, and a customer-focused approach.

What You’ll Do

• Support platform users in their daily tasks.
• Ensure compliance with licensing terms and requirements.
• Solve technical problems quickly and effectively.
• Test new product features to ensure quality and functionality.
• Create clear and concise descriptions for products and features.
• Continuously develop skills and knowledge in line with role requirements.
• Full-time on-site role in Opole with B2B or Contract of Mandate options.
• Opportunity to develop skills within a growing international iGaming company.
• Professional growth in a dynamic GameDev environment.

Qualifications & Requirements

• Extensive knowledge of internet technologies with the ability to learn and use software efficiently.
• Experience in collecting and processing data.
• General knowledge in the field of internet security.
• Strong analytical and creative problem-solving skills, with the ability to multitask effectively.
• Fluency in English, both written and spoken.

Qualifications & Requirements

• Extensive knowledge of internet technologies with the ability to learn and use software efficiently.
• Experience in collecting and processing data.
• General knowledge in the field of internet security.
• Strong analytical and creative problem-solving skills, with the ability to multitask effectively.
• Fluency in English, both written and spoken.

Preferred:

• Previous experience in a technical support or iGaming-related role.