Technical Consultant

Nabla; Kraków; On-site; PLN 100,000 - 150,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NIQ is seeking an Analytics, Merchandising, Technical Delivery professional to support and implement NIQ merchandising solutions and assist clients with technical delivery and system support. You will serve as the single point of contact for clients, own the client relationship for support and consultancy, and translate client requirements for internal teams.

You will test solutions, manage post-sales activities, and help train clients on merchandising solutions.

Qualifications

• Bachelor’s degree or higher required
• 2+ years relevant experience
• Microsoft SQL (SQL Server) experience essential
• Space Planning/Merchandising experience preferred
• Excellent written and verbal English communication

Responsibilities

• Single point of contact for clients
• Own client relationships for support, delivery and consultancy
• Capture and translate client requirements for solutions
• Coordinate requirements with internal teams
• Test solutions to meet client needs
• Manage post-sales project activities
• Train clients on merchandising solutions
• Engage stakeholders internally and at client side
• Discuss ongoing enhancements with clients
• Conduct regular client account reviews
• Assist in sales proposals and credential presentations
• Ensure service deliverables meet regional standards
• Maintain regular client contact

Skills

SQL

Communication

Space Planning/Merchandising

Education

Bachelor’s degree or higher

Job description

Job Description

As an Analytics, Merchandising, Technical Delivery, you will be responsible for supporting and implementing our NIQ merchandising solutions as well as assisting clients for technical delivery and system / solution support.

• Single point of contact for clients
• Ownership of client relationship for support, delivery and consultancy
• Communicate with client to capture requirements for our solutions
• Communicate client requirement to appropriate internal team members
• Testing of solution to ensure client requirement is met
• Project Management post sales / implementation activities
• Engaged in training new and existing clients in our merchandising solutions
• Stakeholder engagement both internally and on the client side
• Consulting with clients to discuss ongoing enhancement
• Regular client account reviews
• Assist in sales activities in terms of preparation of proposal and credential presentations
• Ensure client service deliverables are aligned o the regional client service standards
• Regular contact with clients

Qualifications

You've dabbled in data. You've perused various technologies. And you have the communication chops to translate it all into conversation or presentations. While you've worked with global cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to detail. Keeping up with the fast-changing world of retail and manufacturing sectors. You know what’s happening in data and you’re ready to influence what’s next.

• Bachelor’s degree graduate or higher
• Over 2 years relevant working experience
• Microsoft SQL database experience essential
• Space Planning/Merchandising experience
• Service Mind, Presentation available person
• Excellent written and verbal communication skills in English

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights - NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion