Technical Adoption & Enablement Specialist

Autodesk; Kraków; On-site; PLN 261,000 - 382,000; Full time

Benefits offered by this job

In-person onboarding

Competitive compensation

Job summary

Autodesk is seeking a highly motivated technical advisor for Autodesk Customer Success in Kraków. You will deliver coaching sessions, understand customer workflows, and help clients maximize product investment with Autodesk solutions.

You will act as a trusted advisor, develop enablement content, and lead live and scalable sessions while collaborating with a global team to drive measurable outcomes for enterprise customers.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in a related field.
• Advanced knowledge of AEC tech and automation.
• Experience with Cloud APIs and API testing tools like Postman.
• Understanding of HTTP methods and JSON handling.
• Ability to manage multiple projects with priorities.
• Able to learn quickly in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver product and workflow coaching sessions to adopt Autodesk solutions and activate key workflows.
• Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes.
• Lead live coaching and scalable group enablement sessions (1:many) for end users with guidance and best practices.
• Act as a technical trusted advisor to customers, demonstrating product expertise to achieve business outcomes using Autodesk technology.
• Develop, update, and maintain enablement content, learning resources, and digital assets supporting coaching delivery.

Skills

AEC technologies

Cloud APIs

Postman tooling

HTTP/JSON

Project management

Agile methods

Communication skills

Fast learner

Education

Bachelor's degree

Tools

Postman

Autodesk Platform Services

API testing

Job description

Autodesk is seeking a highly motivated technical advisor for Autodesk Customer Success in Kraków. You will deliver coaching sessions, understand customer workflows, and help clients maximize product investment with Autodesk solutions.

You will act as a trusted advisor, develop enablement content, and lead live and scalable sessions while collaborating with a global team to drive measurable outcomes for enterprise customers.