Team Lead - Community Branch Network

Insurance Brokers Association of BC; Legnica; On-site; PLN 136,000 - 176,000; Full time

Benefits offered by this job

RRSP matching

Tuition financing

Flexible benefits options

Wellness program

Team environment

Job summary

HUB International is hiring for a Team Lead Insurance Advisor at our Brentwood Branch in Burnaby. You will lead a small team of road agents and oversee day-to-day branch operations, training and coaching, and client service delivery.

We seek a self-motivated, sales-driven leader with a Level 2 General Insurance License or working toward it, plus 1 year in insurance sales. Strong product knowledge and collaboration are essential for success.

Qualifications

• Level 2 General Insurance License or actively pursuing Level 2 License.
• 1 year experience in the Insurance sales environment preferred, but will take all skills, abilities and experience into consideration.
• Demonstrated abilities in providing exceptional client service.
• Demonstrated leadership and teamwork abilities.
• Excellent Insurance Product knowledge.
• Sales drive and initiative.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Strong communication skills.

Responsibilities

• In collaboration with the Branch Leadership team, work towards the development of a high performing and engaged team.
• Provide feedback to the manager or supervisor for team members performance reviews.
• Maximize resources through effective scheduling.
• Ensure compliance with all insurer (ICBC, CNS, Family etc.), Insurance Council of BC and Privacy Act rules and regulations.
• Ensure control of ICBC inventory and correct handling of all documents and funds.
• Support the continuous improvement, organization and efficiency of the branch.
• Maintain strict confidentiality in regards to all corporate and employee issues.
• Manage sales, retention and service needs of clients, balancing between Insurance Advisor and Team Lead duties as appropriate.
• Handle and resolve client and dealership concerns in a positive proactive fashion.
• Ensure employees are connected to Hub in the bigger picture and understand the mission, values and goals of Hub.
• Stay current on education and training courses available and continue to develop your skills.
• Provide guidance to the team and lead by example.
• Delegate tasks as appropriate
• Other duties and responsibilities as needed

Skills

General Insurance License

Insurance sales

Leadership

Client service

Teamwork

Insurance product knowledge

Sales drive

MS Word/Excel/PowerPoint/Outlook

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Who We Are

We are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Are you an experienced Insurance Advisor looking to grow their career into leadership? If you’re a self-motivated and sales-driven individual seeking work-life balance and a team-oriented culture – YOU can be our next Team Lead.

Our Brentwood Branch is located right at our Burnaby Head Office. You’ll be independently managing this location so the ideal candidate would need to have sound judgement and the ability to juggle competing priorities. You’ll be leading a small team of road agents.

Position Summary

The successful candidate will be responsible for serving clients in all of their insurance needs, in addition to, supporting the team in the day to day operations of the branch, training, coaching, and assisting with administrative duties when needed.

Responsibilities

• In collaboration with the Branch Leadership team, work towards the development of a high performing and engaged team


• Provide feedback to the manager or supervisor for team members performance reviews


• Maximize resources through effective scheduling


• Ensure compliance with all insurer (ICBC, CNS, Family etc.), Insurance Council of BC and Privacy Act rules and regulations


• Ensure control of ICBC inventory and correct handling of all documents and funds


• Support the continuous improvement, organization and efficiency of the branch


• Maintain strict confidentiality in regards to all corporate and employee issues


• Manage sales, retention and service needs of clients, balancing between Insurance Advisor and Team Lead duties as appropriate


• Handle and resolve client and dealership concerns in a positive proactive fashion


• Ensure employees are connected to Hub in the bigger picture and understand the mission, values and goals of Hub


• Stay current on education and training courses available and continue to develop your skills


• Provide guidance to the team and lead by example


• Delegate tasks as appropriate


• Other duties and responsibilities as needed

Skills, Characteristics & Qualifications

• Level 2 General Insurance License or actively pursuing Level 2 License


• 1 year experience in the Insurance sales environment preferred, but will take all skills, abilities and experience into consideration


• Demonstrated abilities in providing exceptional client service


• Demonstrated leadership and teamwork abilities


• Excellent Insurance Product knowledge


• Sales drive and initiative


• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook


• Strong communication skills

Where This Can Take You

We invest in our employees! We offer hands‑on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Company matching RRSP contributions


• Tuition financing and career‑related training and development


• Customizable flexible benefits options for you and your family


• Mental and physical wellness initiatives


• A positive, collaborative and team‑oriented environment


• Ongoing personal and career development

The expected salary range for this position is $50,000 to $65,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, and eligible bonuses, and commissions for some positions.

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business


• We want you to be INNOVATIVE and open to sharing your ideas


• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.


• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER


• You work with a high degree of INTEGRITY and ACCOUNTABILITY

To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!