Systems Operations Manager (M/K)

Experis; Polska; Hybrid; PLN 240,000 - 320,000; Full time

Benefits offered by this job

Private Medical Care

MultiSport Card

Life Insurance

Annual Bonus

Employee Social Benefits Fund (ZFŚS)

Job summary

Experis poszukuje Systems Operations Manager (M/K) odpowiedzialnego za stabilne i bezpieczne zarządzanie platformami serwerowymi w środowisku wielodatacentrowym, z kontrolą kosztów i automatyzacją procesów. Rola łączy zarządzanie zespołem, governance operacyjne i nadzór techniczny nad obsługą środowisk on-prem i chmurowych.

Kluczowe zadania obejmują prowadzenie zespołu operacyjnego, utrzymanie dokumentacji, reagowanie na incydenty, planowanie zmian i koordynację usług z innymi zespołami IT.

Job description

# Systems Operations Manager (M/K)* **Numer ref.:** 29981* **Oferta opublikowana:** 21 października 2026* **Typ pracy:** Praca stała* **Ważna do:** 30 listopada 2026## Opis PracyFor our client we are looking for a person for the position of **Systems Operations Manager (M/K)**. **Role purpose:** The Systems Operations Manager leads the reliable, secure and cost-effective operation of the organisation’s **enterprise server and compute platforms**. The role combines **people leadership, operational governance and hands-on technical oversight across on-premises datacentres and cloud-hosted server workloads**. It is accountable for service stability, lifecycle management, incident recovery, operational documentation and continuous improvement, while acting as the senior escalation point for complex systems issues. **Job Tasks:** **People leadership and operating model*** Lead, coach and develop the systems operations team, establishing clear objectives, role expectations, skills plans and succession coverage* Plan operational coverage, on-call arrangements and resource allocation across business-as-usual support, maintenance and project delivery* Promote a service-focused culture built on ownership, collaboration, documentation, automation and continuous improvement* Work closely with cloud, network, identity, security, service management, application and workplace technology teams to maintain clear ownership boundaries and effective hand-offs**Server and platform operations*** Oversee the administration, monitoring and optimisation of Windows Server estates across physical, virtual and cloud environments* Own operational standards for compute, virtualisation, storage connectivity, clustering, high availability, certificate services, core infrastructure services and supporting management platforms* Ensure effective capacity, availability and performance management, including actionable monitoring, trend analysis and proactive remediation* Govern server provisioning, configuration, decommissioning and asset records, ensuring alignment between technical inventories, documentation and the configuration management database (CMDB)* Maintain accurate runbooks, support procedures, architecture records, dependency maps and operational knowledge articles**IT service management and resilience*** Lead or support major incidents affecting server and platform services, coordinating technical recovery, stakeholder updates and post-incident reviews* Ensure robust Incident, Problem, Change and Request Management practices in line with the organisation’s ITSM framework* Own problem investigations and root-cause analysis for recurring or high-impact systems issues, tracking corrective actions through to verified closure* Define, maintain and test backup, restore and disaster recovery procedures; verify that recovery objectives are understood, achievable and evidenced through exercises* Coordinate planned maintenance and change activity to minimise business disruption and ensure rollback arrangements are practical and tested**Security, patching and compliance*** Partner with Cyber Security to implement secure configuration baselines, privileged-access controls, vulnerability remediation and audit actions for server platforms* Govern operating-system and platform patching, monitoring compliance, managing exceptions and escalating unsupported or end-of-life technology risks* Ensure logging, monitoring, backup and administrative activities meet applicable internal policies and regulatory requirements* Support security incidents and investigations by preserving system evidence, coordinating containment actions and restoring services safely**Projects, automation and suppliers*** Plan and deliver server refreshes, platform upgrades, migrations, datacentre changes and cloud transformation initiatives within agreed scope, risk, cost and quality parameters* Drive standardisation and automation using appropriate scripting and infrastructure-as-code practices, reducing manual effort and configuration drift* Manage technical suppliers and managed-service partners, reviewing service quality, contractual performance, risks and remediation plans* Contribute to infrastructure roadmaps, investment cases, forecasts and licensing decisions, balancing resilience, security, user impact and cost**Technical scope*** Windows Server administration, Active Directory integration and supporting infrastructure services such as DNS, DHCP, PKI and file services* Enterprise virtualisation and hyperconverged platforms, including VMware vSphere and/or Microsoft Hyper-V / Azure Stack HCI* Microsoft Azure server workloads and hybrid management capabilities, with awareness of governance, identity, networking and cost considerations* Enterprise backup and recovery platforms, replication, immutable or isolated recovery patterns, and disaster recovery orchestration* Monitoring, event management, log analytics, endpoint/server management, patch management and vulnerability-management tooling* PowerShell and other scripting or automation technologies; infrastructure-as-code experience such as Bicep or Terraform is advantageous* ITSM and CMDB platforms such as ServiceNow, including disciplined Incident, Problem, Change and Configuration Management practices**Requirements:** **Essential*** Substantial experience in enterprise IT infrastructure operations, including senior responsibility for server and compute platforms in a multi-site or multinational environment* Proven experience leading systems administrators or engineers, including workload planning, coaching and technical decision-making* Strong practical knowledge of Windows Server, virtualisation, backup and recovery, monitoring, patching, high availability and datacentre operations* Demonstrated leadership of critical incidents, structured root-cause analysis and risk-based change implementation* Experience governing technology lifecycles, supplier delivery and operational controls in an ITIL-aligned environment* Clear written and verbal communication skills, with the ability to translate technical risk and service impact for business stakeholders* English proficiency enabling effective work in an international environment* Demonstrated experience overseeing infrastructure operations supporting global and centrally managed ERP platforms, including availability, performance, capacity, resilience, disaster recovery, and incident management**Desirable*** Bachelor’s degree in Computer Science, Information Technology or a related discipline, or equivalent professional experience* Relevant certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate, Microsoft Azure Administrator, VMware VCP, ITIL 4 Foundation or recognised project-management credentials* Experience with ServiceNow ITSM/ITOM, Azure Arc, infrastructure automation, cloud cost optimisation and enterprise compliance or audit frameworks* Experience operating services with outsourced partners and geographically distributed teams**Offer:*** Employment contract* Mainly remote work* Private Medical Care* MultiSport Card* Life Insurance* Annual Bonus* Employee Social Benefits Fund (ZFŚS)* Free psychological support and access to a professional employee wellbeing program* Learning & Development Support (higher education programs, professional training and certifications)* Employee Referral Program The offer applies to permanent work.## Opis FirmyExperis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT.## ## Oferujemy rekrutacje menedżerów i wysoko wykwalifikowanych konsultantów z doświadczeniem w branży IT. Experis jest częścią ManpowerGroup i został uznany za jedną z najbardziej etycznych firm na świecie.## LokalizacjaOżarów Mazowiecki,MazowieckieAgencja zatrudnienia – nr certyfikatu 412