Systems Engineer Empower

Haleon; Poznań; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work (2 days onsite per week)

Private medical package

Pension plan

Learning and development

Car or car allowance

Job summary

Haleon is seeking an Empower System Engineer (QSC Lab Operations and Delivery) to ensure reliable, secure operation of Empower CDS, NuGenesis, and Scitara systems in a GMP environment. You will work with Site Manufacturing, Quality, Engineering and D&T to deliver stable lab services, perform upgrades, and enable OT/IT integrations.

You will lead incident resolution, support validation activities, and help improve reliability through automation and standardized processes.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience.
• 3–5+ years in systems engineering / platform support in manufacturing or regulated environments.
• Experience delivering complex technical changes (upgrades, migrations, integrations, deployments) with controlled change/validation.
• Knowledge of Oracle SQL for querying, analysing, and maintaining data.
• Familiarity with Agile, SDLC, and ITIL processes (incident/problem/change).
• Experience with lab systems such as Empower CDS, NuGenesis, Scitara.
• Basic networking knowledge (TCP/IP, VLANs, DNS/DHCP).

Responsibilities

• Provide software development and design technical solutions for Empower, NuGenesis, and Scitara.
• Offer technical support for environments, connectivity, performance, and backups.
• Lead complex incident troubleshooting (L3) and root-cause analysis.
• Execute or lead upgrades, patches, hardening, and lifecycle refresh.
• Support underlying OT/IT stack (servers/VMs, OS, networks, databases).
• Ensure high availability, disaster recovery readiness, and data integrity.
• Support validation and audit activities with evidence generation.
• Design and support integrations between systems and automation layers.
• Create and maintain architecture docs, runbooks, SOPs, and KBAs.

Skills

Systems engineering

Root cause analysis

Change management

OT/IT integration

Collaboration

Structured problem solving

Continuous improvement

Labs experience

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent

Tools

Oracle SQL

Empower CDS

NuGenesis

Scitara

ITIL

Job description

Welcome to Haleon

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

The Empower System Engineer (QSC Lab Operations and Delivery) is accountable for the reliable, secure and compliant operation and lifecycle management of the Empower CDS, NuGenesis and Scitara systems and its supporting infrastructure. The role partners with Site Manufacturing, Quality, Engineering and D&T teams to deliver stable QSC Lab services, execute changes and upgrades, and enable integrations across OT/IT layers in line with Good Manufacturing Practice (GxP) requirements.

Key Responsibilities

• Provide software development for Empower, NuGenesis and Scitara Support design technical solutions and architecture of supported product/service which fulfill customer, regulatory, and system requirements
• Provide technical support for Empower, NuGenesis and Scitara services (environments, connectivity, performance, availability, backups, monitoring).
• Lead troubleshooting of complex incidents (L3) and drive root-cause analysis and permanent corrective actions.
• Execute and/or lead systems upgrades, patches, hardening activities and lifecycle refresh aligned to site schedules and validation strategy.
• With cooperation of central Tech teams support the underlying technology stack (servers/VMs, OS, network connectivity, databases, storage, identity/access)
• Ensure high availability, disaster recovery readiness, and robust backup/restore procedures for CMDB components.
• Support validation and audit activities by providing technical input for qualification, change impact assessments, and evidence generation.
• Ensure configurations and changes meet data integrity expectations (e.g., ALCOA+), compliance and security requirements.
• Design, implement and support integrations between systems and Engineering/automation layer (equipment connectivity, interfaces, protocols)
• Collaborate with Automation/Engineering teams to ensure robust, supportable interfaces and clear ownership across OT and IT boundaries.
• Create and maintain technical documentation (architecture, runbooks, SOP/WI, KBAs).
• Improve service reliability through proactive monitoring, automation and standardization across sites.
• Provide input and expertise to project/development teams and support/coordinate technical deliverables.

Qualifications and skills

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
• Experience (3-5+ years) in systems engineering / platform support in manufacturing or regulated environments.
• Demonstrable experience delivering complex technical changes (upgrades, migrations, integrations, deployments) with controlled change/validation.
• Knowledge of Oracle SQL for querying, analysing, and maintaining data.
• Familiarity of Agile, SDLC ways of working.
• Working knowledge of ITIL processes (incident/problem/change), with disciplined change execution.
• Familiarity with identity and access management concepts, system hardening, vulnerability remediation, and logging/monitoring.
• Equipment connectivity, data acquisition, and interface troubleshooting across OT/IT boundary.
• Ownership & accountability: drives issues to closure, raises risks early, ensures sustainable fixes.
• Collaboration: effective partner to central Tech teams, Quality, Manufacturing and Engineering.
• Structured problem solving: strong RCA, data-driven decisions, clear communication under pressure.
• Continuous improvement mindset: standardizes and automates where possible; improves reliability and supportability.
• Experience supporting Lab systems (ideally Empower CDS, NuGenesis, Scitara)
• Knowledge of software quality assurance techniques
• Basic knowledge of Networking: TCP/IP fundamentals, routing/switching concepts, VLANs, DNS/DHCP, firewalls, load balancing concepts, certificate/TLS basics

Why Haleon

None of us should ever feel like we’re standing still. At Haleon, we want you to feel supported, valued, and always progressing. Improving everyday health takes dedication, energy, and effort - so we reward your contribution with a benefits package that includes:

Benefits

• Contract of employment
• Annual bonus that reflects performance
• Company car or car allowance according to car policy
• LTI Long Term Incentive
• Hybrid@Haleon our philosophy to hybrid work (2 days onsite per week)
• Private medical package (Medicover) with additional preventive healthcare services for employees and their eligible
• Multisport card or points on the Multicafeteria Benefits account
• Health and wellbeing programmes that take care of you physically and mentally
• Pension plan membership and savings programme (PPE)
• Personalized learning paths and access to diverse development tools to support your professional growth.
• Generali Life insurance
• Supportive community and integration events
• Family benefits (extraparental leave,caregiver’spolicy)
• Free car and bike parking
• #Li-hybrid PLN 156 282,00 - PLN 214 887,20

Salary ranges may vary by location in line with local market conditions and applicable pay transparency regulations.

Compensation information is shared for the primary location of this role.

Where the position is advertised with additional locations the compensation range will be discussed during the recruiting process.

Job Posting End Date 2026-09-20

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.