A leading recruitment agency is seeking an IT specialist to support users in the European subsidiaries. The role requires proven experience as a System Administrator, solid knowledge of Microsoft systems, and scripting ability. The successful candidate will handle user tickets, maintain IT systems, and ensure information security. Excellent communication skills in Russian and English are also needed. Opportunities for professional growth in an innovative environment are offered.
Qualifications
Proven experience as a System Administrator for 2-3 years in a large company.
Solid knowledge of Microsoft Windows clients and server OS.
Ability to perform security management and system maintenance.
Responsibilities
Handle end-user tickets and provide IT support.
Track and monitor incident resolution progress.
Install and configure software settings on PCs.
Skills
Technical qualification in IT
System Administrator experience
Knowledge of Microsoft Windows and Active Directory
Scripting ability in PowerShell
Effective communication skills in Russian and English
Education
Microsoft Certification (e.g. MCTS, MCSA)
ITIL certification
Tools
Microsoft SCCM
Backup/recovery tools
Job description
Overview
For our client we\'re lookig for IT specialist who wuld like to join new team in Gliwice.
What we offer
An interesting and challenging position in a demanding technical environment
Professional training at our European Headquarter in Germany
An innovative work environment in an international successful company
Excellent opportunities for personal growth and career opportunities in an international environment
Great teamwork with highly qualified people in an excellent working atmosphere
Your tasks
Handle users tickets for end-users in our European subsidaries, identify initial problem definition and provide IT technical support (remotely)
Track, monitor and maintain the resolution progress in accordance with ITSM incident management process
Inform users about the status of their requests and incident resolution progress
Install / Uninstall and configure software settings on users PCs, connect network printers and shares
Manage Active Directory users and computers
Monitor performance and maintain IT systems according to our Corporate IT Guidelines
Ensure information security through access controls, backups and firewall settings according to the Corporate Information Security Policy
Update our internal knowledge base with technical documentation
What we expect
Technical qualification in IT
Proven experience as System Administrator for minimum 2-3 years in a bigger international company (1000 and more users)
Solid knowledge of Microsoft Windows client and server OS (including server network services) as well as Microsoft Active Directory
Basic knowledge of Microsoft SCCM, backup/recovery processes and corresponding tools, ITSM / Microsoft MOF
Ability to create scripts in PowerShell or similar
Microsoft Certification (e.g. MCTS, MCSA)
ITIL certification is preferable
Effective oral and written communications skills in Russian and English