Strategic Global Accounts Manager – Customs & Trade

Customs Support Group; Wrocław; On-site; PLN 70,000 - 100,000; Full time

Job summary

A leading customs services provider in Wrocław is seeking a dedicated professional to manage key B2B accounts. The ideal candidate will have a minimum of 4–5 years of experience in logistics or related fields, fluent Polish, and English proficiency. Responsibilities include conducting negotiations, building client relationships, and ensuring customer satisfaction. Join an international organization focusing on improving customs processes and delivering tailored solutions to clients.

Qualifications

• Minimum 4–5 years managing key B2B accounts in logistics or related industry.
• Strong knowledge of customs and international logistics.
• Ability to conduct high-level negotiations.

Responsibilities

• Work with experienced customs professionals and technology teams.
• Contribute to services that impact global commerce.
• Conduct commercial negotiations and prepare customized offers.
• Build relationships within clients' organizations.
• Monitor customer satisfaction and implement corrective actions.

Skills

Business development

Negotiation skills

Customer relationship management

Knowledge of logistics and customs

Fluent Polish

English (B2)

Job description

A leading customs services provider in Wrocław is seeking a dedicated professional to manage key B2B accounts. The ideal candidate will have a minimum of 4–5 years of experience in logistics or related fields, fluent Polish, and English proficiency. Responsibilities include conducting negotiations, building client relationships, and ensuring customer satisfaction. Join an international organization focusing on improving customs processes and delivering tailored solutions to clients.