Strategic Change Manager — Receivables Finance Systems

BELVEDERE; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

BELVEDERE in Kraków, Poland seeks a Strategic Business Change Manager to bridge business and IT for Receivables Finance systems. You will lead production support, coordinate testing, and drive continuous improvement across cross-functional teams.

The role emphasizes stakeholder management, incident handling, and collaboration to ensure system resilience and effective business outcomes in a global financial services environment.

Qualifications

• Experience in business change management within financial services.
• Strong knowledge of system implementation and User Acceptance Testing.
• Proven ability to bridge business and IT teams effectively.
• Experience supporting audit readiness and segregation of duties controls.
• Analytical mindset with problem-solving capabilities.

Responsibilities

• Provide day-to-day production management and incident resolution for Receivables Finance systems.
• Coordinate with IT teams to resolve technical issues including payment file processing.
• Deliver business support on transaction-related queries and system administration.
• Manage user access requests, profile setup, and maintain access governance controls.
• Complete User Acceptance Testing across key initiatives including France e-invoicing and ISO implementation.
• Triage user issues and defects before escalation to technical teams.
• Support system adoption, optimisation, and continuous improvement initiatives.
• Oversee business-led system development activities and enhancements.
• Coordinate release testing cycles and post-release issue resolution.
• Maintain data integrity and support operational resilience.
• Provide subject matter expertise across projects, releases, and system enhancements.
• Update credit limits, monitor transactions, and manage invoice suspense limit requests.
• Support implementation planning, release coordination, and deployment management.
• Identify risks and contribute to assurance activities to minimise operational disruption.

Skills

Stakeholder management

Cross-functional collaboration

Production support

Incident management

User Acceptance Testing

Continuous improvement

Job description

BELVEDERE in Kraków, Poland seeks a Strategic Business Change Manager to bridge business and IT for Receivables Finance systems. You will lead production support, coordinate testing, and drive continuous improvement across cross-functional teams.

The role emphasizes stakeholder management, incident handling, and collaboration to ensure system resilience and effective business outcomes in a global financial services environment.