Strategic AdTech Account Manager - Remote/Hybrid Growth

Sigma Software; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

Sigma Software is seeking an Account Manager with a strong Project Management background to build long-term customer relationships and drive business growth in its AdTech business unit. You will engage with international customers, collaborate with delivery teams, and lead strategic discussions to expand accounts.

Remote or hybrid cooperation formats can be discussed depending on your location, with a focus on strategic partnership development and customer success.

Qualifications

• 5+ years of experience in Project or Program Management within IT services.
• Proven Account Management experience with enterprise clients.
• Strong understanding of European and US client operations.
• Ability to negotiate, upsell, and manage contracts.

Responsibilities

• Build and maintain long-term, trust-based relationships with Customers.
• Act as the primary contact for strategic account discussions.
• Identify and drive growth opportunities within existing accounts.
• Collaborate with delivery teams on upsell and cross-sell initiatives.
• Monitor Customer satisfaction and proactively mitigate risks.
• Align Customer expectations with operational and delivery capabilities.
• Translate business needs into structured internal action plans.
• Partner with Project Managers and delivery stakeholders to ensure transparency and predictability.
• Support contract extensions, commercial negotiations, and account planning activities.
• Contribute to long-term account development strategies.
• Facilitate effective communication between Customers and internal teams.
• Drive continuous improvement in Customer engagement processes.

Skills

Account Management

Project Management

Stakeholder Management

English Proficiency

Business Development

Job description

Sigma Software is seeking an Account Manager with a strong Project Management background to build long-term customer relationships and drive business growth in its AdTech business unit. You will engage with international customers, collaborate with delivery teams, and lead strategic discussions to expand accounts.

Remote or hybrid cooperation formats can be discussed depending on your location, with a focus on strategic partnership development and customer success.