Strategic AdTech Account Manager - Remote

Sigmasoftware2; Warszawa; Remote; PLN 180,000 - 240,000; Full time

Job summary

Sigma Software’s Stellar AdTech unit is hiring an Account Manager with a strong Project Management background to cultivate long-term Customer relationships and drive business growth. You will focus on strategic account development, Customer engagement, and expansion while working closely with delivery teams and business stakeholders across international Customers.

Remote or hybrid cooperation format can be discussed depending on your location.

Qualifications

• 5+ years of experience in Project Management and/or Program Management.
• Proven experience in Account Management within a service-based IT company.
• Strong understanding of operational processes in European and US-based corporations.
• Successful track record of developing and scaling Customer accounts.
• Hands-on experience creating, negotiating, and managing delivery contracts.
• Strong commercial mindset and ability to identify business opportunities.
• Excellent communication, stakeholder management, and negotiation skills.
• Ability to build strategic long-term partnerships with Customers.
• Experience balancing Customer expectations with operational capabilities.
• Structured, analytical, and solution-oriented mindset.
• Upper-Intermediate or higher level of English.

Responsibilities

• Build and maintain long-term, trust-based relationships with Customers.
• Act as the primary point of contact for strategic account discussions.
• Identify and drive growth opportunities within existing accounts.
• Collaborate with delivery teams on upsell and cross-sell initiatives.
• Monitor Customer satisfaction and proactively mitigate risks.
• Align Customer expectations with operational and delivery capabilities.
• Translate business needs into structured internal action plans.
• Partner with Project Managers and delivery stakeholders to ensure transparency and predictability.
• Support contract extensions, commercial negotiations, and account planning activities.
• Contribute to long-term account development strategies.
• Facilitate effective communication between Customers and internal teams.
• Drive continuous improvement in Customer engagement processes.

Skills

Project Management

Account Management

Stakeholder management

Negotiation

Strategic partnerships

English proficiency

Job description

Sigma Software’s Stellar AdTech unit is hiring an Account Manager with a strong Project Management background to cultivate long-term Customer relationships and drive business growth. You will focus on strategic account development, Customer engagement, and expansion while working closely with delivery teams and business stakeholders across international Customers.

Remote or hybrid cooperation format can be discussed depending on your location.