Store Lead & Customer Experience Supervisor

Dollar General; Polska; Presencial; PLN 60.000 - 90.000; Jornada completa

Descripción de la vacante

Dollar General is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the Store Manager’s direction, you will supervise employees, manage merchandise presentation, and support deposits and cash handling.

You will also assist with scheduling, training, inventory control, and planograms, ensuring profitability while protecting company assets and delivering excellent customer service.

Formación

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsabilidades

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Conocimientos

Customer service

Interpersonal skills

Communication skills

Cash handling

Inventory management

Problem solving

Organizational skills

Educación

High school diploma or equivalent

Descripción del empleo

Dollar General is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the Store Manager’s direction, you will supervise employees, manage merchandise presentation, and support deposits and cash handling.

You will also assist with scheduling, training, inventory control, and planograms, ensuring profitability while protecting company assets and delivering excellent customer service.