Sr Project Specialist with payments focus (Sr Payment Specialist)- Sponsor dedicated - Poland

Syneos Health; Polska; On-site; PLN 180,000 - 240,000; Full time

Job summary

Syneos Health, Inc. in Poland is seeking a Sr Project Specialist with a payments focus to ensure accurate and timely processing of site and participant payments within clinical trials.

In this role, you will consolidate financial reporting, support payment workflows, and collaborate with cross-functional teams to meet deadlines while maintaining regulatory compliance and high-quality standards.

Qualifications

• Moderate clinical research experience with understanding of drug development and trial operations.
• At least 1 year of clinical research experience in Poland.
• Experience in a Payment Specialist role or similar position.
• Understanding of payment processes and contract terms.
• Strong knowledge of GCP and regulatory requirements.

Responsibilities

• Maintain and distribute study-specific/financial reports (invoices, payments, forecasts).
• Lead internal and external meetings as directed; prepare minutes and action items.
• Record KPI statuses in systems and propose action plans.
• Manage and execute site and participant payments in compliance with agreements.
• Process payment requests in grants management systems and update records.
• Collaborate with cross-functional teams to ensure timely payments and issue resolution.

Skills

Clinical research

Organizational skills

Multitasking

Self-motivation

MS Office

Communication skills

Job description

Sr Project Specialist with payments focus (Sr Payment Specialist)- Sponsor dedicated - Poland Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need.

Discover what your 25,000 future colleagues already know:

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

• Maintain and distribute study-specific /financial reports (e.g. vendor/site invoices, investigator payments (grants and pass-through), forecasts, etc).
• May lead internal and external meetings as directed by the PL. Prepares and distributes meeting minutes and action items for both internal and external meetings (sponsor, trusted process, functional, investigator meetings). Follows up with team members on action items to closure.
• Records the status of Key Performance Indicators (KPIs) in assigned systems, with input and oversight from the assigned PL. Assesses and communicates KPIs for associated job tasks to PL with proposed action plan. Prepares and provides status reports to customers with oversight from assigned PL.
• Manage and execute site payments in compliance with Clinical Trial Agreements and individual site staff agreements.
• Manage and execute participant payments in line with applicable regulatory requirements and internal policies.
• Accurately record payment transactions and updates in relevant electronic systems.
• Prepare and process payment requests in the designated grant management system within required timelines and update systems as needed following signed contract amendments.
• Create Purchase Orders (POs) based on established contract values in coordination with Budget & Contract Specialists and Trial Managers.
• Set up new suppliers for newly engaged site staff participating in clinical trials.
• Track and monitor payment status regularly, proactively identifying and resolving issues and reporting inaccuracies as needed.
• Contribute to the development and implementation of site payment process improvements in collaboration with internal teams and external stakeholders.
• Collaborate with cross‑functional teams (e.g. budget, contract, start‑up, legal and finance) to ensure efficient execution of payment processes and issue resolution.
• Handle financial communication with designated site contacts and site staff regarding payment processes.
• Communicate with sites and clinical teams on payment status and address any questions or updates.
• Act as a subject matter expert (SME) for site payment‑related processes and inquiries.
• Deliver assigned tasks proactively, independently, and in accordance with internal Standard Operating Procedures (SOPs).
• Support high‑quality execution of clinical trial payment activities in compliance with regulatory requirements and internal quality standards.

QUALIFICATIONS

• Moderate relevant clinical research experience with an understanding of clinical drug development and clinical trial operations. Experience in a therapeutic group preferred.
• At least 1 year of experience in clinical research in Poland,
• Experience in a Payment Specialist role or a similar position.
• Understanding of payment processes or related procedures, with the ability to interpret contractual terms and conditions,
• Good knowledge of GCP guidelines and other applicable regulatory requirements
• Strong organizational skills.
• Ability to perform several tasks simultaneously to meet deadlines.
• Self-motivation and ability to work independently.
• High proficiency with full MS Office Applications
• Strong communication, present