Social Media Lead

ZEN.COM; Kraków; On-site; PLN 70,000 - 100,000; Full time

Job summary

ZEN.COM, a fast-growing fintech company, seeks a Social Media Manager to build its social media presence from scratch. This role requires a strategic thinker with 4+ years of experience managing social media for B2C brands, and the capability to work fast in a global setting. You'll have full ownership of social strategy and execution with a strong focus on data-driven growth and engagement.

Benefits

Full ownership of social strategy

Budget and resources to support goals

Fast decision-making and low bureaucracy

Opportunity to shape a global brand

Qualifications

• 4+ years of experience in social media for B2C brands (fintech, mobile, e-commerce).
• English at C1+ level - both written and spoken.
• Portfolio or case study showcasing work is required.

Responsibilities

• Build social media presence from scratch: strategy, channels, and processes.
• Create and publish content that builds awareness and drives engagement.
• Track performance and optimize based on insights.

Skills

Data mindset

Strong writing skills

Visual thinking

Community building

Tools

CapCut

Canva

Adobe Suite

Hootsuite

Job description

ZEN.COM is a fast-growing fintech company that offers modern payment solutions, multi-currency accounts, cards, and tools to help both individuals and businesses manage their money — fast, secure, and easy. We’re on a mission to make finance effortless. Now we’re looking for someone who will do the same for our social media.

TL;DR

We’re looking for someone who will turn our socials into something people actually want to follow. Someone who doesn’t wait for a brief, but writes the plan. From 0 to 100k+ followers — with budget, a team, and fast decision-making.

If you treat social media like a product (not a post calendar), this role is for you.

What You’ll Do

• Build our social media presence from scratch: strategy, channels, tone, and processes
• Create and publish content that builds awareness and drives engagement
• Grow our profiles in a way that’s consistent, data-driven, and brand-aligned
• Track performance and continuously optimize based on real insights
• Collaborate closely with influencers, design, product, and brand teams
• Work globally across multiple markets and audiences
  
  

What We’re Looking For

• 4+ years of experience running social media for B2C brands (fintech, mobile, e-commerce, or startups)
• Hands-on knowledge of TikTok, Instagram, YouTube Shorts, and X – and what content works where
• Strong writing skills and visual thinking
• Experience building communities, not just broadcasting content
• A data mindset – you understand reach, engagement, shares, saves, and what drives them
• English at C1+ level – both written and spoken
• A portfolio or case study showcasing your work (required to apply)
  
  

Nice to have

• Experience managing freelancers or small content teams
• Familiarity with tools like CapCut, Canva, Adobe Suite, Hootsuite, or similar
• Ability to work fast and independently in a scale-up environment
  
  

What We Offer

• Full ownership of social strategy and execution
• Budget and resources to support your goals
• Fast decision-making and low bureaucracy
• Opportunity to shape the voice and growth of a global brand
• A strong, cross-functional team with expertise in product, performance, brand, and influencers
  
  

How To Apply

No test assignment. But we need to see your portfolio or case study.

Include a link to a campaign, your role, and the result.

Send your CV and portfolio – let’s build something people will remember.