Slovenian Collections Specialist: O2C & Partnerships

HEINEKEN Kraków; Polska; On-site; PLN 30,000 - 120,000; Full time

Job summary

A leading global beverage company in Poland is seeking a candidate to manage the Customer Ledger while ensuring accuracy and efficiency. The ideal applicant will have fluency in Slovenian (C1) and English (B2), strong customer focus, and experience in the Order to Cash service area. Responsibilities include acting as a Business Partner, building customer relationships, and driving process improvements. The role emphasizes integrity and ethical conduct within a diverse team environment.

Qualifications

• Experience related to Order to Cash/Customer Service area.
• Ability to handle resistance effectively.
• Business knowledge, including logistics.

Responsibilities

• Manage the Customer Ledger and ensure accuracy.
• Act as a Business Partner to OpCos for effective collections.
• Build and maintain strong customer relationships.
• Drive process improvements using analytical skills.
• Ensure adherence to process controls and compliance.

Skills

Fluency in written and spoken Slovenian (C1 level or higher)

English proficiency at B2 level or higher

Strong customer focus

Negotiation and influencing skills

Strong analytical abilities

Job description

A leading global beverage company in Poland is seeking a candidate to manage the Customer Ledger while ensuring accuracy and efficiency. The ideal applicant will have fluency in Slovenian (C1) and English (B2), strong customer focus, and experience in the Order to Cash service area. Responsibilities include acting as a Business Partner, building customer relationships, and driving process improvements. The role emphasizes integrity and ethical conduct within a diverse team environment.