Site Reliability Engineer

Venquis; Poland; On-site; PLN 120,000 - 220,000; Full time

Job summary

Venquis is seeking a Site Reliability Engineer to ensure we meet our customers' Service Level Agreements and respond to incidents promptly. You will monitor production environments for scalability, availability, and security, reducing toil and bottlenecks in services.

You will collaborate with Development and DevOps to provide tools and support the release process, and you will be involved in designing, building, and scaling our global product platform.

Qualifications

• Experience with Azure and cloud platforms.
• Proficient in Kubernetes and container orchestration.
• Experience with Terraform and IaC.

Responsibilities

• Spend equal time building software to automate manual work and providing operational support, balancing feature speed and reliability against SLOs.
• Lead incident response, diagnosis, and follow-up on outages or alerts.
• Perform root cause analysis and blameless post-mortems to prevent recurrence.
• Propose infrastructure and product improvements.
• Improve reliability, quality, and time-to-market of software solutions.
• Provide out-of-hours support on a rotating on-call basis.

Skills

Azure

Kubernetes

Python

Go

Unit tests

Integration tests

Static analysis

Resilience tests

Problem solving

Tools

Terraform

MySQL

CI/CD

Job description

As a Site Reliability Engineer, your overarching responsibility is to ensure we meet our customers’ Service Level Agreements, and that we respond to incidents in a timely and professional manner. You will proactively monitor production environments to ensure scalability, availability, and security, improving the alignment of service performance to customers and co-workers by reducing or eliminating manual and repetitive tasks, and removing bottlenecks and inefficiencies from services.

You will create, deliver, and manage business critical services that are used 24/7 by customers and co-workers. You will work closely with Development and DevOps teams to give them the tools they need and support the application release process, and you will be involved in designing, building, and scaling our global product platform.

We welcome engineers from development, DevOps, SRE, or similar backgrounds who want to grow their career in Site Reliability Engineering.

Responsibilities

• Spend an equal amount of time building software to automate manual work and providing operational support to the products you cover, balancing feature development speed and reliability against service-level objectives
• Lead incident response, diagnosis, and follow-up on system outages or alerts
• Perform and assist in root cause analysis and blameless post-mortems, enabling incidents to be understood and avoided in future
• Propose improvements to infrastructure and product
• Improve the reliability, quality, and time-to-market of our software solutions
• Provide out-of-hours support based on an on-call rota

Skills and Experience

• Experience with Azure
• Experience with Kubernetes
• Proficiency in a programming language such as Python or Go
• A track record of writing code you care about, including unit tests, integration tests, static analysis, and resilience tests
• Experience with database technologies such as MySQL
• Experience with Infrastructure as Code tools such as Terraform
• A strong drive to engineer solutions using best practices
• An appetite for learning new skills and pushing yourself further
• A mindset suited to complex, polymorphic problem-solving