ServiceNow Specialist

ING; Katowice; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading financial services company in Katowice is seeking an Engineer II to develop and administer ServiceNow applications. The ideal candidate will have 2-3 years of experience in ServiceNow development and strong knowledge of web technologies such as JavaScript, AngularJS, and CSS. Responsibilities include developing applications, troubleshooting issues, and collaborating with team members. The role supports innovative solutions in a customer-focused environment with autonomy for engineers.

Qualifications

• At least 2-3 years of experience in ServiceNow development.
• Strong knowledge of web technologies such as JavaScript, HTML, CSS.
• Good understanding of ITIL processes and ServiceNow modules.

Responsibilities

• Developing and configuring ServiceNow applications according to business requirements.
• Integrating ServiceNow with other systems using APIs.
• Troubleshooting and resolving issues related to ServiceNow functionality.

Skills

ServiceNow development

JavaScript

AngularJS

HTML

CSS

REST

SOAP

Good command of English

Automated testing

Tools

Dockers

Containers

Job description

ING Hubs Poland is hiring!

ING Hubs Poland is hiring!

We are looking for you, if you have:

• at least 2-3 years of experience in ServiceNow development, administration, and architecture,
• strong knowledge of web technologies such as JavaScript / AngularJS, HTML, CSS, REST, SOAP etc.,
• good understanding of ITIL processes and ServiceNow modules (for example ITSM, WSD, HRSD, Custom Applications),
• skills around Dockers and Containers,
• good command of English, both written and spoken,
• growth mindset, a customer focus, and a collaborative attitude,
• lot of experience with automated testing,

You'll get extra points for:

• scripting and programming in other languages,
• certification in ServiceNow System Administrator or Application Developer or Implementation Specialist,
• knowledge of HR systems and regulations,
• speak fluent English,
• experience with Virtual Agent,
• experience with Flow Designer and its related features,
• proficiency in pipeline based deployments,

Your responsibilities:

• developing and configuring ServiceNow applications and modules according to business requirements and best practices,
• integrating ServiceNow with other systems and platforms using APIs, web services, and orchestration,
• troubleshooting and resolving issues related to ServiceNow functionality, performance, and security,
• supporting and enhancing existing ServiceNow applications and integrations,
• collaborating with other developers, product owners, testers, and stakeholders to deliver high-quality solutions,
• keeping up to date with the latest ServiceNow features and trends.

Information about squad:

You will join one of the squads, developing and administering ServiceNow platform within ING Group.

Team’s primary task is to develop and maintain ServiceNow instance within Enterprise System Management scope, according to customer needs and ING regulations & practices (compliance, agile way of working, etc).

The squad is led by a business Product Owner who gives the autonomy to engineers to manage and implement technical tasks according to the product backlog items specification.

The role naming convention in the global ING job architecture will be “Engineer II”.