ServiceNow Platform Owner | Lead ITSM & Automation

Galderma; Kraków; Hybrid; PLN 80,000 - 100,000; Full time

Job summary

A leading dermatology company in Kraków is seeking a dynamic ServiceNow Platform Owner to lead the evolution of their ServiceNow platform. In this impactful leadership role, you will own the strategy, governance, and performance of the platform while managing a skilled cross-functional team. Ideal candidates will have a proven track record with enterprise-level ServiceNow platforms, strong leadership abilities, and relevant certifications. This position offers competitive compensation and a hybrid work culture.

Benefits

Competitive compensation package

Bonus structure

Extended benefits

Diverse and inclusive work environment

Personalized career path participation

Qualifications

• Proven track record managing enterprise-level ServiceNow platforms.
• Deep expertise in ITSM and related modules.
• Fluency in ServiceNow architecture, development, and integrations.

Responsibilities

• Lead the administration, development, and expansion of the ServiceNow platform.
• Build and manage a high-performing technical team.
• Define and execute the platform roadmap to support scalability and efficiency.

Skills

ServiceNow architecture

ITSM

Leadership

Cross-functional teams management

Communication skills

Education

Bachelor's degree in IT, Computer Science, or related field

Tools

ServiceNow platform

Job description

A leading dermatology company in Kraków is seeking a dynamic ServiceNow Platform Owner to lead the evolution of their ServiceNow platform. In this impactful leadership role, you will own the strategy, governance, and performance of the platform while managing a skilled cross-functional team. Ideal candidates will have a proven track record with enterprise-level ServiceNow platforms, strong leadership abilities, and relevant certifications. This position offers competitive compensation and a hybrid work culture.