ServiceNow Developer

Orange Polska; Lublin; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Private medical care

Pension program

Loans program

Wellbeing programs

Volunteer programs

Smartphone with data

Job summary

Orange Polska seeks an experienced ServiceNow Developer to design and implement platform-based solutions supporting Global Business Services, mainly accounting processes. You will participate in design discussions, implement workflows, and build integration mechanisms with other systems teams.

The role focuses on advanced scripting, REST integrations, and maintaining complex workflows, with opportunities for potential leadership in the development process. Hybrid/remote work options available.

Qualifications

• At least 3 years of experience in ServiceNow platform and custom application development using AppEngine.
• Advanced knowledge of server-side, client-side scripting, glide API and platform scripting best practices.
• Experience in building and maintaining complex workflows and process automation.
• Strong knowledge of REST API integrations (creating and consuming REST APIs, IntegrationHub experience, authentication methods, error handling and integration monitoring).
• Experience with file-based integrations (CSV/XML/JSON file processing, import sets and transform maps, scheduled file exchange mechanisms, MID Server integrations).
• Experience integrating ServiceNow with external enterprise systems such as ERP, finance platforms.
• Solid understanding of ServiceNow data model, ACLs, security, and role-based access controls.
• Experience with custom tables, related lists, workspaces, portals, and configurable UI components.
• Knowledge of asynchronous processing and performance optimization.
• Ability to troubleshoot complex technical issues across applications and integrations.
• Experience working with source control and deployment processes (Update Sets).
• Excellence in transferring business requirements and solution architecture into technical solution design.

Responsibilities

• Build solutions based on ServiceNow platform to support Global Business Services (mainly accounting processes).
• Participation and consultations in design and solution concept creation.
• Understanding and implementing workflows, business rules, client scripting, and other aspects of ServiceNow to create impactful business solutions for GBS.
• Development as key member of the development team (possible leadership in development process)
• Design and development of integration mechanisms, including cooperation with other systems teams
• Support for Business Analyst
• Close cooperation with Solution Architect
• Documentation of development process and products e.g. service, processes, policies, use case, workflow and the others
• Take part in continuously improvement of services and processes - through regular analysis, maintenance, system optimization and problem resolution.
• Support of incidents and problem management process as 3-rd supporting line

Skills

ServiceNow

REST API integrations

Workflow automation

Scripting (server-side/client-side)

AppEngine

Problem solving

Source control (Update Sets)

English proficiency

Tools

IntegrationHub

MID Server

Glide API

ERP integrations

Job description

Our team operates in an interdisciplinary and international environment, working on interesting, broad-scope projects for local and group clients. We offer a mature work environment, with teams and methodologies that foster knowledge building and experience development through practice. We work with new technologies, including the latest BPM platforms, data and AI solutions, and ERP systems. We provide opportunities for growth in a friendly and self-motivated team. The characteristic of the developed solutions is based on ServiceNow core, skipping the modules.

Responsibilities:

• Build solutions based on ServiceNow platform to support Global Business Services (mainly accounting processes). Incorporation of platform-specific mechanisms into the solutions concept.
• Participation and consultations in design and solution concept creation.
• Understanding and implementing workflows, business rules, client scripting, and other aspects of ServiceNow to create impactful business solutions for GBS.
• Development as key member of the development team (possible leadership in development process)
• Design and development of integration mechanisms, including cooperation with other systems teams
• Support for Business Analyst
• Close cooperation with Solution Architect
• Documentation of development process and products e.g. service, processes, policies, use case, workflow and the others
• Take part in continuously improvement of services and processes - through regular analysis, maintenance, system optimization and problem resolution.
• Support of incidents and problem management process as 3-rd supporting line

Expectations:

• At least 3 years of experience in ServiceNow platform and custom application development using AppEngine
• Advanced knowledge of: server-side, client side scripting, glide API and platform scripting best practices
• Experience in building and maintaining complex workflows and process automation
• Strong knowledge of REST API integrations (creating and consuming REST APIs, IntegrationHub experience, authentication methods, error handling and integration monitoring)
• Experience with file-based integrations (CSV/XML/JSON file processing, import sets and transform maps, scheduled file exchange mechanisms, MID Server integrations)
• Experience integrating ServiceNow with external enterprise systems such as ERP, finance platforms
• Solid understanding of ServiceNow data model, ACLs, security, and role-based access controls
• Experience with custom tables, related lists, workspaces, portals, and configurable UI components
• Knowledge of asynchronous processing and performance optimization
• Ability to troubleshoot complex technical issues across applications and integrations
• Experience working with source control and deployment processes (Update Sets)
• Excellence in transferring business requirements and solution architecture into technical solution design: mix of analysis, architecture, design approach to issues solution process and cooperation with Business Analyst and Architect
• Fluent English (written and spoken)

Nice to have:

• Communicative French
• Solution Architecture design ability
• Experience in GBS projects; building workflows and process automation for finance and accounting operations
• Experience in leading Technical Releases between instances incl. release plan, tracking and communication

What we offer:

• Stable employment based on an employment contract.
• Hybrid work model (2 days from the office / 3 days from home) or fully remote.
• Pension program – after 6 months of employment, Orange will contribute 7% of your gross salary each month to your retirement account.
• Private medical care with PZU Zdrowie.
• Interest-free loans for housing, health, and other purposes.
• Subsidy for vacation.
• FitProfit sports card.
• Integration events and trips co-financed from the social fund.
• Option to join group insurance on preferential terms.
• Smartphone with unlimited Internet – also for private use.
• Preferential offer for Orange services.
• Diverse and tailored development opportunities – training, access to educational platforms (including language learning platforms), internal internship programs, and inspiring educational events.
• “Health YES” – a program for people with disabilities.
• “I’m in the game” – support for parents returning to work after parental leave
• Wellbeing programs.
• Volunteering in cooperation with the Orange Foundation.