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A leading company is seeking a Service Technician to optimize workshop operations, ensuring repair and maintenance of systems. The role involves advanced technical knowledge and effective communication, making it ideal for individuals who thrive in collaborative environments focused on innovation and service excellence.
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Service Operations Manager
The work model for the role is: hybridYou will be mainly accountable for:• Perform warranty and post-warranty workshop repairs in accordance with established procedures.• Communicate with customers regarding the progress and outcomes of workshop activities.• Collaborate with the warehouse and courier companies to ensure efficient logistics support for the workshop.• Maintain records of spare parts and service tools, including replenishing service cases, reporting shortages, and managing inventory. Coordinate personal protective equipment (PPE) needs, including ordering, verifying condition, and reporting requirements.• Calibrate measuring instruments and maintain records. Inspect and certify power tools.• Ensure the service station is orderly, including proper disposal of materials.• Report and implement improvements, changes, and procedures within the service station and workshop.
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