Service Specialist - Headbox

Valmet; Świecie; On-site; PLN 50,000 - 80,000; Full time

Job summary

Valmet is seeking a motivated Service Specialist for field services in paper and pulp technology in Poland. This role involves supervising on-site services, troubleshooting systems, and supporting sales as a technical expert. Candidates should possess a strong technical education and a customer-oriented attitude, with opportunities for personal development and a supportive team environment.

Benefits

Dynamic work environment with access to latest technology

Opportunities for personal development

Supportive global team

Qualifications

• Technical education or equivalent experience in mechanical service/maintenance.
• Knowledge of mechanics, hydraulics, and pneumatics is a plus.
• Experience in the paper industry is preferred.

Responsibilities

• Supervise on-site services and optimize customer processes.
• Develop service concepts and plan services.
• Support sales as a technical advisor.

Skills

Teamwork

Organization

Communication

Customer-oriented attitude

Proficiency in English

Education

Technical education in mechanics/machinery construction

Tools

MS Office

Job description

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Are you ready for new challenges in Field Services business?

Field service is a key strategic growth area in EMEA. To support business growth and improve customer service in the region, we are seeking a motivated Service Specialist for on-site services in paper, board, tissue, and pulp drying technologies.

The position is located in Świecie or Jelenia Góra, Poland, working in the CEN area.

As a Service Specialist, you will supervise on-site services, testing, optimizing, and troubleshooting customer processes. You will also develop service concepts, plan and prepare services, and support sales as a technical advisor.

Qualifications:

• Technical education focusing on mechanics/machinery construction or equivalent experience in mechanical service/maintenance.
• Knowledge of mechanics; hydraulics and pneumatics are a plus.
• Experience in the paper industry is preferred.
• Strong teamwork, organization, and communication skills.
• Customer-oriented attitude and willingness to learn.
• Proficiency in English (spoken and written); German or other languages are advantageous.
• Proficiency in MS Office; valid driver’s license; willingness to travel (~60-80%).

What we offer:

• A dynamic work environment with access to the latest technology and tools.
• Opportunities for personal development.
• A supportive, forward-thinking global team.