Service Engineer

FOSS Analytics; Warszawa; On-site; PLN 60,000 - 80,000; Full time

Job summary

A leading analytics company is seeking an experienced Service Engineer to be responsible for installation, commissioning, maintenance, and repair of equipment in Warsaw, Poland. The role includes providing technical support to customers and conducting training sessions. The ideal candidate has at least 3 years of experience, strong technical skills, and is willing to travel frequently across Poland. This position offers a full-time employment contract and a comprehensive benefits package.

Benefits

Full-time employment contract

Opportunities for professional development

Company car

Health insurance

Benefits package

Vacation subsidy

Qualifications

• Technical education background is essential.
• Minimum of 3 years of experience in a similar role is required.
• Candidate must be fluent in English at a B2 level.

Responsibilities

• Installation and commissioning of equipment at customer sites.
• Diagnosing issues and performing repairs.
• Conducting periodic inspections and preventive maintenance.
• Providing professional technical support to customers.

Skills

Technical education background

Minimum 3 years of experience

Ability to read and interpret technical documentation

English proficiency at minimum B2 level

Self-reliance and strong organizational skills

Excellent communication skills

Customer-oriented approach

Category B driving license

Flexibility and willingness to travel

SEP “E” certification up to 1kV

Familiarity with Salesforce

Familiarity with SAP

Job description

Service Engineer

FOSS is seeking an experienced Service Engineer responsible for the installation, commissioning, maintenance, and repair of our equipment. The person in this role will also provide technical support to customers, assist in troubleshooting, and conduct training sessions on the operation of our solutions.

Responsibilities:

• Installation, configuration, and commissioning of equipment at customer sites
• Diagnosing issues, identifying faults, and performing repairs
• Conducting periodic inspections and preventive maintenance
• Providing professional technical support to customers (both remotely and on-site)
• Maintaining service documentation
• Collaborating with Sales and R&D departments to resolve technical issues
• Reporting service activities

Requirements:

• Technical education background
• Minimum 3 years of experience in a similar role
• Ability to read and interpret technical documentation
• English proficiency at minimum B2 level
• Self-reliance and strong organizational skills
• Excellent communication skills and customer-oriented approach
• Category B driving license
• Flexibility and willingness to travel frequently across Poland
• SEP “E” certification up to 1kV
• Familiarity with Salesforce and SAP is a plus

What we offer:

• Full-time employment contract
• Opportunities for professional development and technical training
• Company car, phone, laptop, and tablet
• Benefits package including: Allianz private healthcare, PZU life insurance, MyBenefit cafeteria system, Employee Assistance Program, and vacation subsidy

We encourage early applications, as we review submissions on an ongoing basis and conduct interviews continuously.

All applications will be welcomed and will be considered on the relative merits of the applicant against the role profile for the position regardless of nationality, ethnicity, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief.

FOSS is committed to maintaining an inclusive culture and a diverse workforce. You can help us sustain an unbiased recruitment process by not including photo or age in your application.

FOSS helps the world’s 100 biggest food companies and more than 40,000 others around the world navigate food production challenges with intelligent, data-driven and innovative analytical solutions. We are making sustainability a better business and we’re doing so as global market leader in our field – improving food quality, minimizing food waste, ensuring food safety, and securing fair payment.

Join a pioneering and innovative company in the food and agriculture industry. A company on a mission, with offices all around the world and 1,700 talented colleagues from more than 32 different countries.