Service Delivery & Finance Specialist (Controller)

H&M; Gądki; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading fashion retailer in Gądki is seeking a Finance Controlling & Service Delivery Specialist. The role involves managing budgets, vendor contracts, and ensuring smooth service delivery. Ideal candidates will have experience in budget management and strong communication skills. This full-time position offers a hybrid work model with various benefits including medical care and a staff discount.

Benefits

25% staff discount

Co-financed Private Medical Care

Hybrid work model

Educational Learning Studio access

Referral bonus

Qualifications

• Experience in budget creations and management, ensuring financial credibility and efficiency.
• Proficiency in invoice handling, including vendor management.
• Working experience in controlling, ideally from the IT sector.
• A mindset for continuous improvement and proactive solution development.

Responsibilities

• Own and steer budget planning for many markets.
• Secure financial visibility to support decision making.
• Manage vendor contracts for financial compliance.
• Lead continuous improvement initiatives.

Skills

Budget management

Invoice handling

Stakeholder management

Continuous improvement

Financial compliance

Education

Degree in Accounting, Finance or related

Job description

Responsibilities

As a Finance Controlling & Service Delivery Specialist, you will manage budgets, relevant stakeholders and vendor contracts. You will be responsible for maintaining financial credibility to meet both current business expectations and future demands. You will ensure smooth service delivery in Business Tech Operations for H&M stores and brands, offices and warehouses from mainly the controlling but also service delivery perspective.

You will:

• Own and steer budget planning for many markets including stores and warehouse with monthly and quarterly follow-ups with relevant key stakeholders.
• Secure financial visibility to support decision making and cost optimizing opportunities.
• Handling and setting routines for invoice handling.
• Contribute to procurement processes by preparing financial evaluations and business cases for support services.
• Manage and monitor vendor contracts to ensure financial compliance and value delivery.
• Coordinate financial aspects of change management and ensure stakeholders are informed of budgetary implications.
• Lead continuous improvement initiatives that enhance cost control and operational efficiency.
• Assess service delivery needs and support the realization of the service roadmap.
• Secure that service deliveries and changes are coordinated and aligned with relevant stakeholders.

Qualifications

We are looking for people with…

• Experience in budget creations and management, ensuring financial credibility and efficiency.
• Proficiency in invoice handling, including vendor management.
• Working experience in controlling,ideally with experience from the IT sector within operations, service delivery and support services.
• A mindset for continuous improvement and proactive solution development.
• A degree in Accounting, Finance, Business Administration, or equivalent professional education.

and people who are…

• Able to multitask and manage various stakeholders simultaneously.
• Clear and inspiring communicators with English proficiency.
• Open-minded, flexible, and adaptable to change.

Benefits

WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Hybrid work model (3 days WFO, 2 days WFH).
• 25% staff H&M Group discount (for you and your family member).
• Co-financed Private Medical Care and Life Insurance.
• Multisport Card and Medicover Sport Card.
• Educational Learning Studio platform, including LinkedIn Learning.
• Co-financed access to Multilife Platform with psychological and dietary consultations, foreign courses and muchmore.
• Compensation for prescribed corrective glasses.
• Referral Bonus for recommending externally hired colleagues.
• Structured year - round development process with professional goal setting, performance evaluation and achievement review.
• Career opportunities that contribute to the 70% of our recruitment processes filled through internal promotions.

Join us

This is a full-time position based on a local contract, located in Gądki (Poznań area), Poland. The Finance Controlling & Service Delivery Specialist reports directly to the Market Business Tech Operations Manager.

If you feel that this is an opportunity that will drive you, please apply with your CV in English no later than October 12th 2025. Due to data privacy policies, we only accept applications via our career page.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.