Senior Training Specialist (French Language), AGI-DS

Amazon; Województwo pomorskie; On-site; PLN 80,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Employee discounts

MultiSport card

Commuter benefits

Job summary

Amazon MLS Poland Sp. z o.o. is seeking a Senior Training Specialist to design and deliver blended learning for the AGI-DS org, coordinating end-to-end training and tracking progress in the LMS.

You will work with the Training Manager to scale innovations globally, improve site-level training, and support the team with coaching, reporting, and collaboration across remote and local teams.

Qualifications

• Bachelor’s degree or significant experience in education or related field.
• Proficiency in English verbal and written skills.
• Proficiency in French verbal and written skills.
• Learning/training experience and/or certification.
• Skilled in and can demonstrate experience with planning, creating, implementing, delivering and assessing various types of training.
• Communication skills for the purpose of knowledge transfer and skill development, including explaining technical topics to novices and collaborating with subject matter experts and managers.
• Excellent collaboration, coordination and organisation skills.
• Experience with one-to-many and one-to-one communication skills in both classroom and tutorial settings.
• Knowledge of adult learning and training practices.
• Experience working with remote teams.
• Competent user of Microsoft Office tools (Word, Excel and PowerPoint).
• Experience leading and coordinating within a group of peers.
• Continuous improvement skills.

Responsibilities

• Facilitate classroom training following the approved curriculum.
• Maintain theoretical proficiency in assigned trainings and stay current on tools and procedures.
• Manage the classroom to ensure an organized learning environment.
• Evaluate trainee performance daily and identify improvement areas.
• Provide coaching and feedback during training and report trainee engagement to TL.
• Share batch-related observations with Training Manager for corrective action.
• Manage LMS tasks like enrolment, scheduling, and troubleshooting.
• Publish training reports per standard/template.
• Collect feedback on training effectiveness and share with stakeholders.
• Communicate progress and needs of ongoing trainings to stakeholders.
• Develop, maintain and document new training processes.
• Support Training Manager with delegated tasks to drive delivery across the team.

Skills

English proficiency

French proficiency

Training experience

Curriculum design

Communication skills

Microsoft Office

Collaboration

Remote teamwork

Continuous improvement

Education

Bachelor's degree

Tools

Captivate

Storyline

Camtasia

Articulate Studio

Photoshop

Job description

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.

We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now. Do you want to be a part of it? Then read on!

The Senior Training Specialist provides an exceptional learning experience, facilitating blended learning for the AGI-DS org. The role requires the ability to support planning, scheduling, coordination and execution of end-to-end training. The Senior Training Specialist will work closely with the Training Manager to track and drive completion of training reporting and task completion through the Learning Management System (LMS), and support Training Specialists to do the same. Senior Training Specialists also work to identify areas of improvement at a site level and to drive innovation within training approaches, with the goal to scale these innovations to the wider, global network.

Key job responsibilities

• Facilitate classroom training following the approved curriculum.
• Actively work to maintain theoretical proficiency in assigned trainings. Maintain expertise in their current role by staying current on tools, process, procedures, and training techniques.
• Manage the classroom to ensure an organized and productive learning environment for all trainees.
• Evaluate trainee performance on a daily basis to identify opportunity areas and help improve performance accordingly.
• Ensure trainee success by providing coaching & feedback during training and providing feedback to Training Manager on trainee engagement and performance.
• Share batch-related observations with the respective Training Manager so that they can take corrective action.
• Manage relevant tasks within the Learning Management System (LMS), such as enrolment and scheduling of learners & trainings, and troubleshoot any implementation issues.
• Publish training reports as per the agreed standard/template.
• Collect the feedback on the effectiveness of the training programs/modules/content through training surveys, ongoing observations or while taking the course(s) and shares it with the relevant stakeholders.
• Communicate with the relevant stakeholders on the progress and needs of ongoing trainings.
• Develop, maintain and document new processes to continuously improve training across the network.
• Support the Training Manager with delegated tasks to drive training delivery across the team.

Basic Qualifications

• Bachelor’s degree or significant experience in education or related field
• Proficiency in English verbal and written skills
• Proficiency in French verbal and written skills
• Learning/training experience and/or certification
• Skilled in and can demonstrate experience with planning, creating, implementing, delivering and assessing various types of training
• Communication skills for the purpose of knowledge transfer and skill development, including explaining technical topics to novices and collaborating with subject matter experts and managers
• Excellent collaboration, coordination and organisation skills
• Experience with one-to-many and one-to-one communication skills in both classroom and tutorial settings
• Knowledge of adult learning and training practices
• Experience working with remote teams
• Competent user of Microsoft Office tools (Word, Excel and PowerPoint)
• Experience leading and coordinating within a group of peers
• Continuous improvement skills

Preferred Qualifications

• Demonstrated working knowledge of eLearning development tools such as Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, or Flash Ability to use multiple learning methods and link appropriate methods with subject matter Experience working with a globally-distributed management organization The minimum base pay salary for this position is listed below. Amazon reserves the right to offer a higher base salary, depending on the candidate's skills, competencies, and experience. As a total compensation company, Amazon's package may include further pay components such as a sign on payment and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements. Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), commuter benefits where applicable, and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being). The minimum base pay for this position is PLN [7841.6] monthly.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon MLS Poland Sp. z o.o.

Job ID: A3166295