Senior SRE Engineer

Procter & Gamble; Warszawa; Hybrid; PLN 300.000 - 420.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Private health care

P&G stock access

Stock options and savings plans

Training and certifications paths

Zusammenfassung

Procter & Gamble in Warsaw is seeking a Senior SRE/Observability Lead to own complex access resolutions, design GCP infrastructure with least-privilege controls, and drive an observability strategy across the platform. You will lead incident calls, shape backlogs, and collaborate with GTO and product stakeholders in a hybrid work setup.

The role emphasizes agile leadership, data-driven communication, and governance of observability tools like Logscale and ServiceNow, with a focus on durable

Qualifikationen

• Observability & instrumentation mastery - hands-on experience architecting alerting strategies, tuning signal-to-noise, and driving root-cause-preventive fixes rather than reactive firefighting during major incidents
• Incident command & escalation leadership - track record as a senior/second-level escalation point, resolving complex, ambiguous production issues under pressure while mentoring others through them
• Agile technical leadership - experience owning a team backlog, driving PI/sprint planning, leading grooming/daily meetings, and unblocking engineers on hard technical problems
• Cross-functional data-driven communication - ability to analyze incident/operational data and translate it into clear reporting and policy for stakeholders (GTO, horizontal teams, leadership) and drive multi-team initiatives to completion
• Cloud Infrastructure & IAM expertise - proven ability to design, provision, and govern cloud infrastructure and access controls (permissions, service accounts, IT access groups) at enterprise scale with security/compliance rigor

Aufgaben

• Own the resolution of complex access, ServiceNow change, and incidents - acting as the technical authority when things get ambiguous
• Design and provision GCP infrastructure, permissions, and IT access groups, ensuring least-privilege and audit-ready configurations at scale
• Drive observability strategy by synthesizing stakeholder feedback into high-impact new alerts and refined alerting rules
• Serve as a key voice in major incident calls, championing durable observability fixes that prevent recurrence rather than just firefighting
• Act as the senior escalation point for Product Operations, resolving what others couldn't
• Architect and advise on next-generation observability and instrumentation strategy across the platform
• Application Management Own the system-of-record for critical applications (Observability Hub, SRE Agent), ensuring accuracy and compliance
• Architect and govern access management for observability platform, Logscale, and SRE AI agents - owning IT access groups end-to-end
• Continuously evolve ServiceNow form templates to match fast-changing product needs
• SRE Lead Shape and own the SRE team backlog, translating strategic priorities into actionable engineering work
• Drive PI and sprint planning in partnership with the team, negotiating cross-team dependencies with product stakeholders
• Lead daily standups and grooming sessions, setting the technical bar for the team
• Proactively unblock the team on tough technical challenges, acting as a force-multiplier for delivery velocity
• IMS Operations Lead Analyze incident data across IMS products to surface systemic risks and improvement opportunities
• Represent the team in Observability boards, shaping cross-org observability direction
• Partner with GTO and horizontal teams to co-design and launch new initiatives
• Deliver executive-level reporting on operational health, initiative progress, and product ops performance
• Own and evolve Operations policies as processes and scale demand
• Govern ServiceNow Assignment Group ownership across products, ensuring clean access management at scale

Kenntnisse

Observability

Incident leadership

Agile leadership

Cross-functional comms

Cloud IAM

Tools

ServiceNow

GCP

Logscale

Jobbeschreibung

Job Location

WARSAW PLANT & GO

Job Description

• Own the resolution of complex access, ServiceNow change, and incidents - acting as the technical authority when things get ambiguous
• Design and provision GCP infrastructure, permissions, and IT access groups, ensuring least-privilege and audit-ready configurations at scale
• Drive observability strategy by synthesizing stakeholder feedback into high-impact new alerts and refined alerting rules
• Serve as a key voice in major incident calls, championing durable observability fixes that prevent recurrence rather than just firefighting
• Act as the senior escalation point for Product Operations, resolving what others couldn't
• Architect and advise on next-generation observability and instrumentation strategy across the platform
• Application Management Own the system-of-record for critical applications (Observability Hub, SRE Agent), ensuring accuracy and compliance
• Architect and govern access management for observability platform, Logscale, and SRE AI agents - owning IT access groups end-to-end
• Continuously evolve ServiceNow form templates to match fast-changing product needs
• SRE Lead Shape and own the SRE team backlog, translating strategic priorities into actionable engineering work
• Drive PI and sprint planning in partnership with the team, negotiating cross-team dependencies with product stakeholders
• Lead daily standups and grooming sessions, setting the technical bar for the team
• Proactively unblock the team on tough technical challenges, acting as a force-multiplier for delivery velocity
• IMS Operations Lead Analyze incident data across IMS products to surface systemic risks and improvement opportunities
• Represent the team in Observability boards, shaping cross-org observability direction
• Partner with GTO and horizontal teams to co-design and launch new initiatives
• Deliver executive-level reporting on operational health, initiative progress, and product ops performance
• Own and evolve Operations policies as processes and scale demand
• Govern ServiceNow Assignment Group ownership across products, ensuring clean access management at scale

Job Qualifications

• Observability & instrumentation mastery - hands-on experience architecting alerting strategies, tuning signal-to-noise, and driving root-cause-preventive fixes rather than reactive firefighting during major incidents
• Incident command & escalation leadership - track record as a senior/second-level escalation point, resolving complex, ambiguous production issues under pressure while mentoring others through them
• Agile technical leadership - experience owning a team backlog, driving PI/sprint planning, leading grooming/daily meetings, and unblocking engineers on hard technical problems
• Cross-functional data-driven communication - ability to analyze incident/operational data and translate it into clear reporting and policy for stakeholders (GTO, horizontal teams, leadership) and drive multi-team initiatives to completion
• Cloud Infrastructure & IAM expertise - proven ability to design, provision, and govern cloud infrastructure and access controls (permissions, service accounts, IT access groups) at enterprise scale with security/compliance rigor

Benefits & Perks

• We offer P&G-sized projects and access to world leading IT partners and technologies from Day 1.
• Wide range of self-development possibilities (training and certifications paths).
• Competitive starting salary and benefits program (private health care, P&G stock, saving plans, sport cards).
• Regular salary increases and possible promotions - in line with your results and performance.
• Opportunity to change role every few years to be in the best place for you and best for P&G.

At Procter & Gamble, we embrace a hybrid work model that combines the flexibility of remote work with the collaborative benefits of in-office engagement. Employees can enjoy the option to work from home two days a week while also spending time in the office to foster teamwork and enhance communication.

At P&G #weseeequal We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.

Employment is exclusively extended on the basis of 'Umowa o Pracę' (Full-time Employment Contract).

Job Schedule Full time Job Number R000159050

Job Segmentation

Experienced Professionals

P&G was founded over 180 years ago as a simple soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but meaningful ways. We’ve spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship. The insight, innovation and passion of talented teams has helped us grow into a global company that is governed responsibly and ethically, that is open and transparent, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that matters.