Senior Software Engineer - SRE

Veeva Systems; Poland; Remote; PLN 263,000 - 438,000; Full time

Job summary

Veeva Systems is seeking a Senior Site Reliability Engineer to join the Vault Platform team. You will help scale and ensure reliability for enterprise applications running at a global scale, drawing on deep Java expertise and open-source technologies.

You will lead incident management, develop automation, and collaborate with Product, Design, and QA to deliver value. This role also involves mentoring teammates and contributing to backend and infra improvements across North America, Europe, and

Qualifications

• 5+ years of Java development experience, preferably in enterprise cloud software
• Hands-on operational experience in high-volume production environments
• Proven ability to write clean, maintainable code in a team setting
• Experience with Spring, MySQL, Hibernate, Solr, Maven, Git, Tomcat, Linux, AWS, Vagrant, Docker and Kubernetes
• 3+ years of SQL experience in relational databases
• Proficient scripting in Shell, Bash, Ansible, Python, Go, Ruby, etc.
• Demonstrated incident management leadership and clear cross-level communication
• Mentorship track record improving team performance

Responsibilities

• Build scalable cloud infrastructure from scratch following best practices
• Ensure reliability and scalability for hundreds of global customers
• Lead incident triage and mitigation with potential on-call rotations
• Develop tools to automate repetitive tasks and reduce resolution times
• Gain full-stack diagnostics knowledge to identify root causes of production issues
• Collaborate with engineering to design scalable features and architectures
• Guide design reviews and drive operational efficiency across the platform
• Partner with Product, Design, and QA to deliver customer value
• Work across backend, with opportunities in frontend and infrastructure
• Mentor team members to foster a high-performing, collaborative environment

Skills

Java

Incident management

Open source

Code quality

SQL

Scripting

Leadership

Mentorship

Tools

Spring

MySQL

Hibernate

Solr

Maven

Git

Tomcat

Linux

AWS

Vagrant

Docker

Kubernetes

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Join our dynamic team as a Senior Site Reliability Engineer on the Vault Platform team, where you'll ensure the scalability and reliability of our enterprise applications. You'll tackle complex challenges at a global scale, drawing on your deep expertise in Java and modern open-source technologies to make a tangible impact on production systems.

You should have extensive experience with Java applications and the latest open-source technologies, ideally from enterprise software development or a high-growth tech company. As a Senior SRE, you'll need to be naturally curious and skilled at problem-solving. You'll also bring a unique engineering perspective, understanding how systems integrate in production to operate at a global scale for hundreds of customers across North America, Europe, and Asia.

What You'll Do

• Build Cloud Infrastructure: Rapidly build new cloud infrastructure from scratch, adhering to software development best practices
• Drive Reliability & Scalability: Ensure our platform meets the scalability and reliability needs of our hundreds of global customers (across North America, Europe, and Asia)
• Lead Incident Management: During an incident, effectively lead triage and mitigation efforts, potentially performing periodic on-call duty for escalations
• Automate & Optimize: Develop tools and automation to eliminate manual work and reduce issue resolution times
• Full-Stack Diagnostics: Proactively learn all necessary systems to provide full-stack diagnostics and determine root causes of production problems
• Strategic Engineering Partnership: Strategize with engineering teams on complex problems, offering insights on what will work at scale (supporting 2M+ users) and guiding development decisions before features ship
• Influence Design: Participate in engineering design reviews of new features and drive initiatives to improve operational efficiency and platform scalability
• Cross-functional Collaboration: Partner effectively with Product Management, Design, and QA to deliver cutting-edge solutions and direct customer value
• Backend Focus: Work across multiple layers of our technology stack, with a primary focus on backend development, and opportunities in frontend and infrastructure
• Effective Communication: Communicate clearly with engineering teams, succinctly describing problems for seamless hand-offs during outages with both technical and non-technical audiences
• Mentorship: Actively mentor team members, contributing to a positive and high-performing team environment

Requirements

• Deep Java Expertise: 5+ years of experience in Java development, with a strong preference for experience within enterprise cloud software companies
• Operational Experience: Hands‑on operational experience in a high‑volume or critical production service environment, including incident management and root cause analysis
• Code Quality: Proven ability to write clean, testable, readable, and maintainable code within a collaborative team setting
• Open Source Proficiency: Hands‑on experience with a range of open‑source technologies, such as Spring, MySQL, Hibernate, Solr, Maven, Git, Tomcat, Linux, AWS, Vagrant, Docker, and Kubernetes
• Database Mastery: 3+ years of experience in relational databases with expert‑level SQL skills
• Scripting Skills: Solid scripting proficiency with languages such as Shell, Bash, Ansible, Python, Go, Ruby, etc.
• Leadership & Communication: Demonstrated history of incident management and leadership ability, with effective communication skills across all levels (individual contributors to executives)
• Mentorship: Proven record of making your team better through mentorship

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
• A conversation with the hiring manager
• A technical/coding skills exercise
• A final panel interview with team members and senior leaders
• Once all interviews are complete, the manager will be in touch with a final decision.

Compensation

• Total compensation: 263,000 - 438,000 PLN
• The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.

#RemotePoland

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].