Senior ServiceNow Developer/Consultant

Ernst & Young Advisory Services Sdn Bhd; Wrocław; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Continuous learning

Success as defined by you

Transformative leadership

Diverse and inclusive culture

Job summary

EY GDS Poland seeks a Senior ServiceNow Developer to join our global delivery network. You will drive the development, configuration and maintenance of NowPlatform, collaborating with global stakeholders and possibly leading project teams in a fast-paced environment.

The role emphasizes architecting solutions, integrating modules, and delivering bespoke ServiceNow innovations for enterprise clients, backed by EY’s global standards.

Qualifications

• 4+ years of ServiceNow implementation experience.
• Advanced CAD/CIS certification.
• Strong ITSM expertise.
• ITIL and Agile knowledge.
• English proficiency.

Responsibilities

• Direct development and implementation of intricate business processes.
• Analyze business requirements at all stages of development.
• Potentially lead a team of consultants or design ServiceNow architecture.

Skills

NowPlatform architecture

ServiceNow development

ITSM

ITIL & Agile

English language

Education

Bachelor's or Master's in technical or business field

Tools

ServiceNow CAD/CIS certification

Job description

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

Senior ServiceNow Developer - this role is a part of global structure of EY as a Global Elite partner of ServiceNow. Involving different roles and stakeholders we provide our customers with best consultancy and solutions.

The opportunity

ServiceNow is a global tool used widely to manage business processes of Enterprise clients. As Senior ServiceNow Developer you would be a part of project teams involved in implementation, configuration and maintenance of NowPlatform allowing you to develop your technical and business skills in global environment. As Global Elite ServiceNow partner EY works with all types of modules of the platform, heavily using their features and developing custom solutions not yet build by others.

Your key responsibilities

As a Senior ServiceNow Developer, you will be tasked with directing the development and implementation of intricate business processes. This also involves the analysis of business requirements at all stages of development. You may have the opportunity to lead a team of consultants during projects or design the architecture of ServiceNow solutions.

Skills and attributes for success

To excel in this role, you must possess a comprehensive understanding of the platform and exhibit confidence when working through implementation, customization or maintenance projects. This may be demonstrated through:

• Outstanding knowledge of NowPlatform architecture - minimum 4 years of experience
• Experience in product customizations, integrations, implementation or maintenance
• Experience in project activities as a Developer

To qualify for the role, you must have

• At least 4 years of ServiceNow implementation experience
• Advanced ServiceNow CAD or CIS certification
• Proven experience and advanced understanding of ITSM
• Showcased knowledge of Best Practices in Software Development
• Thorough understanding of ITIL and Agile methodologies
• Proficiency in English

Ideally, you’ll also have

• German or other European languages would be an advantage but not mandatory
• A Bachelor’s or Master's degree in a technical field or economic field

What we look for

We are in search of Developers and Consultants of the ServiceNow platform who are passionate about creating innovative and bespoke solutions for our clients. We value individuals who wish to expand their product knowledge, work with global stakeholders across different workflows of product, and potentially progress to architect, tech lead, dev lead, or project management roles. If you are keen on initiating discussions and overseeing projects right up to post go-live activities - we are looking for you.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well‑known brands from across the globe. We’ll introduce you to an ever‑expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

The exceptional EY experience. It’s yours to build.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.