Senior Service Manager Data & Analytics Platforms

ABB Schweiz AG; Kraków; Hybrid; PLN 120,000 - 160,000; Full time

Job summary

A leading company in the automation and electrification sector is seeking a skilled professional to lead the integration and improvement of the Snowflake platform, ensuring effective management and strategic alignment within a hybrid work model. This role requires extensive experience in data management, programming, and leadership, aiming to drive innovation and efficiency across various teams.

Qualifications

• 4 years of experience in Snowflake and Azure.
• 10 years of experience in Data Modeling, Data Warehouses, ETL/ELT.
• Fluent in English (Min. C1 Level).

Responsibilities

• Build and enhance the Snowflake platform and its integrations.
• Manage project teams and oversee service delivery.
• Optimize costs and align platform usage with organizational goals.

Skills

Data Modeling

Data Warehouses

ETL/ELT

People Management

SQL

Python

Education

Master's degree in Computer Science or a related technical field

Tools

Snowflake

Microsoft Azure

Microsoft Power BI

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

IS Service Owner

ABB’s Process Automation business area enables customers to operate some of the world’s largest and most complex industrial infrastructures, helping them outrun – leaner and cleaner. We offer a broad range of automation, electrification and digital solutions for process, hybrid and maritime industries, including industry-specific integrated control and software as well as measurement and analytics solutions and services."

The work model is hybrid #LI-hybrid.

Key Responsibilities:

• Build, maintain, and continuously improve the Snowflake platform and its integration with other platforms: Microsoft Power BI, Microsoft Azure, and AI/ML solutions, ensuring effective execution of incidents, problem, change, and release management processes in alignment with customer needs and the IS operating model.
• Design and implement roadmaps, delivery plans, and delivery processes—including defining project scope, milestones, and timelines.
• Promote Snowflake platform adoption across the organization by evangelizing its capabilities, showcasing new features and innovations, and identifying opportunities for value-added use cases.
• Be responsible for managing the platform budget and financial forecasts, ensuring alignment with strategic goals and optimizing cost efficiency across all services and initiatives.
• Oversee service delivery from internal teams and third-party vendors, monitor performance against agreed SLAs, and coordinate consultant activities across ongoing projects.
• Serve as People Manager for assigned team members. Manage project teams by assigning tasks, tracking progress, and ensuring successful project execution.
• Ensure all assigned applications comply with security, regulatory, and compliance requirements, including adherence to ABB processes such as InfoSec and ITGC.
• Prepare and lead OpCo and SteCo meetings with senior management and C-level stakeholders to ensure alignment on strategy, performance, risks, and key initiatives.

Qualifications:

• Master’s degree in technical discipline (e.g., Computer Science, Engineering, Information Systems)
• 4 years of experience in Snowflake and Azure
• 10 years of experience in Data Modeling, Data Warehouses, ETL/ELT, People Management, ITIL
• Knowledge in Data warehouse architecture, ETL/ELT tools, business requirements gathering, and consulting, Software development methodologies (e.g., SAFE/ Agile / DevOps), ITIL methodologies and strong programming languages, particularly SQL, Python
• Fluent spoken and written English (Min. C1 Level)
• A mindset to innovate, take ownership, and drive continuous improvement

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.