Senior Service Engineer in EC1

Energy Jobline ZR; Łódź; Presencial; PLN 181 000 - 285 000; Tempo integral

Resumo da oferta

Energy Jobline ZR is seeking a Senior Service Engineer to cover a London region. You will own service, engineering and lifecycle management across client sites, managing your own diary and workload while supporting CCTV, access control and IP security technologies.

The role demands strong fault-finding, excellent customer service, and the ability to work independently or with the engineering team. A UK driving licence is required, with ongoing technical and H&S training provided.

Qualificações

• Experience in CCTV or Electronic Security industry.
• Knowledge of electronic security systems.
• Qualifications in electronics or related field.
• Strong fault-finding and problem-solving skills.
• Excellent communication and customer service skills.
• Self-motivated and able to manage own workload/diary.
• Reliable, organised and able to work independently or in a team.
• Good PC and related technology skills.
• Professional and presentable when dealing with customers.
• Willingness to undertake further technical and H&S training.
• Full clean UK driving licence.

Responsabilidades

• Take responsibility for service, engineering and lifecycle management of client sites.
• Manage your diary, workload and day-to-day planning.
• Service, maintain and support CCTV, Access Control and integrated security systems.
• Provide high standard of technical support and customer service.
• Manage technical and operational performance of allocated client accounts.
• Identify and resolve technical issues effectively.
• Collaborate with operations support and fellow Senior Service Engineers.
• Maintain accurate administration and reporting.
• Participate in quarterly business reviews with senior management.
• Maintain high health & safety and compliance on customer sites.

Conhecimentos

CCTV knowledge

Electronic security systems

Fault finding

Customer service

Diary management

Driving licence

Formação académica

Electronics qualifications

Descrição da oferta de emprego

Job DescriptionSenior Service Engineer Location: London Hours: Full Time Basis: Permanent Salary: £35,000-£40,000 basic + commission (OTE £45,000-£55,000)

Key responsibilities as a Senior Service Engineer:

• Take responsibility for the service, engineering and lifecycle management of client sites across your area
• Manage your own diary, workload and day-to-day planning
• Service, maintain and support CCTV, Access Control and integrated electronic security systems
• Provide a high standard of technical support and customer service
• Manage the technical and operational performance of your allocated client accounts
• Identify and resolve technical issues effectively
• Work closely with the operations support team and neighbouring Senior Service Engineers
• Maintain accurate administration and reporting
• Participate in regular quarterly business reviews with senior management
• Maintain high standards of health & safety and compliance across customer sites

Key skills and experience required of a Senior Service Engineer:

• Strong previous experience within the CCTV or Electronic Security industry
• Good technical knowledge of electronic security systems
• Knowledge or qualifications within electronics
• Strong fault-finding and problem-solving skills
• Excellent communication and customer service skills
• Self-motivated and comfortable managing your own workload and diary
• Reliable, organised and able to work independently or as part of a team
• Good working knowledge of PCs and associated technology
• Professional and presentable when dealing with customers
• Willingness to undertake further technical and H&S training
• Full clean UK driving licence

What's on offer:

• Your own designated geographical area across London
• A high level of autonomy and responsibility
• Ongoing technical training and development
• Opportunity to develop your knowledge of the latest CCTV, Access Control and IP technology
• Support from an established operations and engineering team
• Clear opportunities for career progression within a growing business
• Varied client portfolio including major commercial, government and education sites

If you're an experienced Electronic Security Engineer looking for more responsibility, progression and earning potential, we'd love to hear from you.