Senior Risk & Resilience Capability Lead (Hybrid)

Nordea Group; Polska; Hybrid; PLN 170,000 - 260,000; Full time

Job summary

Nordea Group is seeking a Senior / Business Risk Manager within BCCM&R: Capability Development in Poland (Gdańsk, Łódź, or Warsaw). The role combines learning design, stakeholder alignment and process development to build resilient capabilities for handling crises and disruptions.

You will connect needs, processes, roles and learning solutions across Nordea, ensuring adaptable solutions aligned with regulatory and business demands.

Qualifications

• Graduate degree and/or relevant professional experience in business continuity management, crisis management, IT continuity or resilience.
• Experience implementing capability, training, awareness or change solutions across a complex organization.
• Ability to align diverse stakeholders, navigate dependencies and collaborate across programs.
• Experience driving process improvements and turning needs into practical solutions.
• End-to-end perspective connecting strategy, governance, processes, roles and tools.
• Experience with senior leaders in advisory or strategic roles.
• Strong proficiency with Microsoft products: Power BI, Excel, PowerPoint and Teams.
• Fluent English with strong oral, written, facilitation and presentation skills.

Responsibilities

• Develop end-to-end capability-development approach from needs to evaluation.
• Align stakeholders and programs; reflect dependencies on capability roadmap.
• Map value streams to identify gaps and improvement opportunities across learning and awareness.
• Plan and embed process improvements to improve governance and adaptability.
• Create and deliver training, awareness and knowledge-sharing activities.
• Embed learning to ensure consistent understanding of methodologies and roles.
• Develop assessment and certification approaches for training programs.
• Design and communicate an integrated roadmap linking needs, priorities and releases.
• Coordinate training release calendar with Nordea Learning and partners.
• Establish feedback loops and use insights to prioritize improvements.
• Inspire stakeholders with contemporary BCCM&R perspectives into capability development.
• Promote BCCM&R roles and drive adoption and sustainable practices.
• Improve and streamline approaches using learning, collaboration, automation and reporting tools.

Skills

Fluent English

Stakeholder alignment

End-to-end perspective

Process improvement

Microsoft 365 proficiency

Power BI

Excel

PowerPoint

Teams

Education

Graduate degree

Tools

Power BI

Excel

PowerPoint

Teams

Camtasia

Job description

Nordea Group is seeking a Senior / Business Risk Manager within BCCM&R: Capability Development in Poland (Gdańsk, Łódź, or Warsaw). The role combines learning design, stakeholder alignment and process development to build resilient capabilities for handling crises and disruptions.

You will connect needs, processes, roles and learning solutions across Nordea, ensuring adaptable solutions aligned with regulatory and business demands.