Senior Reliability Engineer

Citibank (Switzerland) AG; Warszawa; Hybrid; Confidential; Full time

Benefits offered by this job

Pension plan

Private medical care

Life insurance

Employee assistance program

Parental leave

Sport card

Holidays allowance

Volunteer day

Cafeteria/flex benefits

Discretionary incentive

Job summary

Citibank (Switzerland) AG is seeking a Software Senior Developer to join Citi's Developer Services Team in Poland. You will automate processes, build MCP servers for AI interactions, and advance CI/CD, SRE, and enterprise resilience in a global finance environment.

You'll collaborate with developers and IT specialists, work in an agile setting, and help scale low-latency systems while reducing operational risk.

Qualifications

• Senior software developer with Python/Shell/Bash/Java/Go experience and MCP server knowledge.
• Experience in CI/CD within large enterprise tech stacks and automation.
• Strong understanding of SRE/DevOps practices and AI integration.

Responsibilities

• Develop quality, scalable software in an agile environment using modern tech.
• Automate manual/repetitive processes and integrate services with AI tools.
• Build and maintain MCP servers for AI models to interact with enterprise systems.
• Improve resiliency, coordinate issue investigations and drive best practices.

Skills

Python

Shell/Bash/Go/Java

CI/CD

DevOps/SRE

AI integration

Tools

Docker

Grafana

Splunk

Jira

Confluence

Job description

Are you looking for a career move that will put you at the heart of a global financial institution? Bring your passion for software development, process automation, and AI integration to Citi's Developer Services Team. By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Citi Technology partners to ensure that Citi’s platforms can “Be the Best” for clients globally, with a diverse and ethical workforce that applies innovation and automation to deliver a world class client experience and strengthen our reputation. By utilizing a broad range of technologies, we are at the forefront of innovation. We seek to drive our systems and processes towards scalable, low-latency, high frequency enterprise systems to support Citi’s strategic priorities. The position is responsible for bringing DevOps/SRE (Site Reliability Engineering) mindset, practices and working together with the team of Developer Services engineers on automation of manual/repetitive processes, integration with AI tools, driving resiliency, supporting service migrations to SaaS and issue investigations with best practices proposals being deployed.

What you’ll do

• You will work in an agile software development environment, developing quality and scalable software solutions using leading-edge technologies.
• You will work closely with developers, engineers and non-technology employees to help them be more productive with the use of the CI/CD tools,
• You may have exposure within the following tools/technologies/domains: CI/CD pipeline, Python, Bash, GitHub, Bitbucket, Docker, Copilot, Devin AI, Model Context Protocol, Jira, Confluence, OS (Win/Linux),
• Global Exposure: Work in globally scoped projects with cross-functional teams and gain insights into how technology drives the financial sector worldwide,
• You will collaborate with Citi Developer Services engineers to automate manual and repetitive processes, integrate services with AI (by building and maintaining MCP - Model Context Protocol servers), enhance system resiliency, and coordinate service issue investigations by deploying best practices,
• Automate manual activities, repetitive processes, reporting, controls, etc., configure and tune them,
• Build and maintain the foundational MCP servers that allows AI models to securely interact with enterprise systems,
• Continuously improve systems resiliency, reliability, and business cost - through a design and development of software solutions and streamlined processes,
• Mitigate risk by analyzing the root cause of production issues, impacts to business, and required corrective actions.

What we’ll need from you

• Software senior developer, scripting in Python/Shell/Bash/Java/Go (a combination of it to be able to build MCP servers),
• Experience in CI/CD, in large enterprise tech-stack infra-architecture,
• Hands-on experience deploying and scaling the Model Context Protocol (MCP) in complex, enterprise environments,
• Understanding of SRE/DevOps/CI/CD,
• Strong analytical, algorithmic, and problem-solving skills,
• Excellent teamwork, proactive attitude, strong communication skills, both written and oral,
• Knowledge of Grafana/Splunk will be additional value.

What we can offer you

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees

Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Full Time Salary Range: 241 750,00 zł - 411 650,00 zł