Senior Ops Leader, AI-Driven & Scalable Ops (Wrocław)

Rapid Pioneers; Wrocław; Hybrid; Confidential; Full time

Benefits offered by this job

Hybrid work

Growth potential

AI-driven projects

Job summary

Rapid Pioneers in Wrocław is seeking a Senior Operations Manager to own scalable systems across Design, Warehouse, Assembly, and Service Coordination. You will partner with leadership to improve performance, profitability, and operational excellence in a fast-growing tech-enabled services environment.

The role emphasizes hands-on execution, data-driven decisions, and AI-native workflows, with a hybrid, location-based setup in Wrocław, Poland.

Qualifications

• 3–7+ years of experience in operations, business operations, strategy, consulting, logistics, manufacturing, technology, or another fast-paced environment.
• Demonstrated career progression and increasing levels of responsibility, ideally including experience leading people, projects, or operational functions.
• Experience working in a tech-oriented, digital, startup, scale-up, or otherwise dynamic environment.
• Proven ability to design and improve operational systems, workflows, and business processes.
• Strong ability to balance strategic thinking with hands-on execution.
• Experience managing or coordinating multiple teams, functions, or stakeholders.
• Strong financial understanding, including budgets, operational costs, profitability, or P&L-related metrics.
• Excellent leadership and communication skills, with the ability to motivate, develop, and hold teams accountable.
• Strong analytical and problem-solving skills with a data-driven mindset.
• A proactive, entrepreneurial approach: ownership, problem solving, and building solutions.
• Experience with automation, AI tools, emerging technologies, or digital transformation is highly preferred.
• Genuine interest in AI-native workflows, AI agents, automation, and the future of operations.
• Strong prioritization and execution skills, turning ideas into measurable results.
• Fluent English (C1 or above) is required.
• German or Polish is a plus.

Responsibilities

• Lead day-to-day operations and continuously improve performance across cost, speed, quality, and scalability.
• Design, optimize, and implement operational processes, workflows, automations, and software solutions to improve efficiency and execution.
• Manage, coach, and develop teams across Design, Warehouse, Assembly, and Service Coordination.
• Define and implement operational KPIs across departments and use data to identify opportunities for improvement.
• Take ownership of operational budgets and financial performance, helping improve profitability and resource allocation.
• Drive strategic operational initiatives that support long-term company growth and scalability.
• Identify operational bottlenecks and build practical, scalable solutions that improve execution and customer experience.
• Lead initiatives around automation, AI tools, AI agents, and AI-native workflows as the company modernizes its operational infrastructure.
• Partner closely with leadership to build a high-performance culture focused on ownership, continuous improvement, and execution.
• Turn complex operational challenges into clear priorities, action plans, and measurable outcomes.

Skills

Operations leadership

Process design

Data-driven

Budgeting & P&L

Cross-functional leadership

Automation & AI awareness

Job description

Rapid Pioneers in Wrocław is seeking a Senior Operations Manager to own scalable systems across Design, Warehouse, Assembly, and Service Coordination. You will partner with leadership to improve performance, profitability, and operational excellence in a fast-growing tech-enabled services environment.

The role emphasizes hands-on execution, data-driven decisions, and AI-native workflows, with a hybrid, location-based setup in Wrocław, Poland.