Senior Invoice to Cash Analyst with German (Front Office)

Stryker Poland Services sp. z o.o.; Warszawa; Hybrid; PLN 55,000 - 90,000; Full time

Job summary

A leading company in the finance sector is seeking a Senior Invoice to Cash Analyst in Warsaw. This role involves managing customer accounts, enhancing communication with stakeholders, and ensuring timely payments. Ideal candidates will possess strong analytical skills, a background in finance, and the ability to work across teams effectively while being proficient in English and German.

Qualifications

• 2-4 years of I2C experience required.
• Fluent in spoken and written English and German.
• Advanced MS Office skills.

Responsibilities

• Contact assigned customers via phone and email to ensure payments.
• Coordinate with internal stakeholders to update on customer portfolios.
• Negotiate and prepare payment agreements.

Skills

Communication

Stakeholder Management

Time Management

Detail-oriented

Education

BS/BA in Business Administration, Accounting, Finance

Tools

SAP

Oracle

AR Cloud

Job description

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Senior Invoice to Cash Analyst with German (Front Office), Warsaw

Location: Warsaw, Poland

Job Category: Other

EU work permit required: Yes

Job Reference: 5d83d565da66

Job Views: 3

Posted: 01.06.2025

Expiry Date: 16.07.2025

Job Description:

Work Flexibility: Hybrid

The Role

As Invoice to Cash Analyst, you will play a key role within the Front Office team, reporting directly to the Associate Manager. You’ll be responsible for performing all I2C activities assigned to the cluster and acting as the local teams’ main point of contact. This requires strong stakeholder management skills and the ability to manage time and tasks efficiently. The Senior Analyst supports junior team members as needed.

Who we want

• Data communicators: Highly effective communicators who can transform data findings into recommendations for reports and executive presentations.
• Self-directed initiators: People who take ownership of their work and proactively drive productivity, change, and outcomes.
• Dedicated achievers: Individuals who thrive in a fast-paced environment and aim to meet regulations and expectations.
• Goal-oriented developers: Focused on delivering safe, robust solutions with the customer and requirements in mind.

What you will do

• Contact assigned customers via phone and email to ensure payments are received per the terms.
• Complete daily worklist following the collection strategy in the system.
• Coordinate with internal stakeholders (Customer Service, Pricing, Sales) to update on customer portfolios.
• Reconcile customer accounts and work with Back Office to keep accounts accurate.
• Negotiate and prepare payment agreements as alternative payment options.
• Resolve disputed invoices through interactions with the commercial team.
• Coordinate with Credit team to ensure correct credit limits and unblock orders if needed.
• Reduce provisions through active collections, prepare bad debt calculations, and perform assessments based on portfolio knowledge.

What you need

• BS/BA in Business Administration, Accounting, Finance, or related field
• Advanced MS Office skills
• Fluent in spoken and written English and German
• Experience with collection-related systems (SAP, Oracle, AR Cloud, etc.) is preferred
• 2-4 years of I2C experience
• Ability to work well with cross-functional teams and multi-task
• Strong communication and interpersonal skills, attention to detail, and ability to explain complex issues
• Ability to perform under business pressure and adapt to change

Travel Percentage: None