Senior Invoice to Cash Analyst

Stryker Group; Warszawa; On-site; PLN 50,000 - 70,000; Full time

Job summary

A leading medical technology company in Warsaw is seeking a Senior Invoice to Cash Analyst to manage customer collections and ensure smooth operations within the finance team. This role requires 2+ years of experience in an Invoice to Cash position and advanced MS Office skills. Candidates must be fluent in English, with experience using collection-related systems such as SAP or Oracle. The position offers opportunities for process improvement and collaboration across departments.

Qualifications

• Minimum 2 years of experience in an Invoice to Cash position.
• Fluent in English, additional languages are a plus.

Responsibilities

• Manage collections by contacting customers and reconciling accounts.
• Liaise with internal teams to resolve issues and ensure smooth operations.
• Negotiate payment agreements and investigate disputed invoices.

Skills

Advanced MS Office skills

Fluent spoken and written English

Experience with collection-related systems

Education

BS/BA in Business Administration, Accounting, Finance or related field

Tools

SAP

Oracle

AR Cloud solutions

Job description

As a Senior Invoice to Cash Analyst, you will play a key role within the Front Office team, reporting directly to the Associate Manager. The person in this position is responsible for performing all I2C activities assigned to the cluster and acting as the main point of contact for local teams.

What you will do

• Manage collections by contacting customers via phone/email, following collection strategies, and reconciling accounts in ERP.
• Liaise with internal teams (Customer Service, Sales, Pricing, Credit, Back Office) to resolve issues, update portfolios, and ensure smooth operations.
• Negotiate payment agreements with customers and escalate unresolved collection issues when necessary.
• Investigate and resolve disputed invoices through regular collaboration with commercial teams.
• Monitor and support credit management by ensuring accurate credit limits and preventing blocked orders.
• Minimize bad debt through proactive collections, preparing calculations, and performing portfolio assessments.
• Contribute to continuous process improvements, update internal documentation, and maintain accurate customer master data.
• Support audits, ensure compliance with internal controls, and prepare regular/ad-hoc reports for stakeholders.

What you need

Required:

• BS/BA in Business Administration, Accounting, Finance or related field
• Minimum 2 years of experience in an Invoice to Cash position
• Advanced MS Office skills
• Fluent spoken and written English. Other languages would be a plus.
• Experience on collection-related systems (SAP, Oracle, AR Cloud solutions or others)