Senior IAM Process Optimization Consultant

Sii Poland; Poznań; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland is seeking a Senior IAM Consultant to drive improvements in Identity and Access Management processes. You will analyze, map, and document end-to-end IAM workflows, coordinating with business and technical teams to translate needs into actionable specifications.

The role emphasizes user-centric solutions and ongoing process optimization. Based in Poznań, you will collaborate across functions, prepare guidance and training materials, and support change proposals to enhance operational

Qualifications

• 5+ years of IAM and process management experience.
• Strong skills in analysis & mapping.
• Ability to translate complex needs into practical solutions.
• Experience collaborating with business and tech teams.
• Advanced English proficiency.

Responsibilities

• Analyze and document end-to-end IAM processes to identify gaps, dependencies, risks, impacts, and improvement opportunities.
• Support design and continuous improvement of IAM processes by ensuring all business, user, and technical requirements are considered.
• Gather, analyze, and structure stakeholder, customer, and user requirements and translate them into clear process and functional requirements.
• Prepare process improvement and change proposals, including supporting analysis and documentation for the Process Owner's review.
• Coordinate process-related clarifications and dependencies with IAM technical experts, architects, operations, and development teams.
• Translate process requirements into functional requirements, user stories, and workflow or catalog requirements for technical implementation.
• Support process communication and user enablement by preparing guidance, training materials, and other relevant documentation.

Skills

IAM

Process analysis

Process mapping

Requirements analysis

Advanced English

Stakeholder collaboration

ServiceNow

Tools

ServiceNow

Job description

Sii Poland is seeking a Senior IAM Consultant to drive improvements in Identity and Access Management processes. You will analyze, map, and document end-to-end IAM workflows, coordinating with business and technical teams to translate needs into actionable specifications.

The role emphasizes user-centric solutions and ongoing process optimization. Based in Poznań, you will collaborate across functions, prepare guidance and training materials, and support change proposals to enhance operational