Senior IAM Process Optimization Consultant

Sii Poland; Bydgoszcz; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Many experts you can learn from

Open and accessible management team

Profit sharing

Passion Sponsorship program

Regular integration events and trips

Comfortable and well-equipped offices

MySii app

Medical care

Job summary

Sii Poland seeks a Senior IAM Consultant to drive improvements in Identity and Access Management processes. You will analyze and map end-to-end IAM workflows, partnering with business and technical teams to translate requirements into actionable solutions while focusing on user experience.

The role involves documenting gaps, coordinating with IAM experts and operations, and producing guidance and training materials. Fluent English is required; familiarity with Agile and ServiceNow is a plus.

Qualifications

• Experienced in IAM and process management
• Strong ability to analyze and map processes
• Able to translate complex needs into clear process solutions
• Proven collaboration with business and technical teams to meet goals
• Fluent English required; other languages a plus

Responsibilities

• Analyzing and documenting end-to-end IAM processes to identify gaps, dependencies, risks, impacts, and improvement opportunities
• Supporting the design and continuous improvement of IAM processes by ensuring all business, user, and technical requirements are considered
• Gathering, analyzing, and structuring stakeholder, customer, and user requirements and translating them into clear process and functional requirements
• Preparing process improvement and change proposals, including supporting analysis and documentation for the Process Owner's review
• Coordinating process-related clarifications and dependencies with IAM technical experts, architects, operations, and development teams
• Translating process requirements into functional requirements, user stories, and workflow or catalog requirements for technical implementation
• Supporting process communication and user enablement by preparing guidance, training materials, and other relevant documentation

Skills

IAM expertise

Process analysis

Process mapping

Requirements analysis

English

Spanish (Intermediate)

Tools

ServiceNow

Job description

Sii Poland seeks a Senior IAM Consultant to drive improvements in Identity and Access Management processes. You will analyze and map end-to-end IAM workflows, partnering with business and technical teams to translate requirements into actionable solutions while focusing on user experience.

The role involves documenting gaps, coordinating with IAM experts and operations, and producing guidance and training materials. Fluent English is required; familiarity with Agile and ServiceNow is a plus.