Senior GBS Transformation Lead - Order Management

Barry Callebaut Manufacturing Iberica SA.; Łódź; Hybrid; PLN 260,000 - 380,000; Full time

Benefits offered by this job

Annual bonus

Lunch card

Private medical care

Fitness card

PPE/retirement savings

Cafeteria program

Group life insurance

Hybrid work model

Flexible start times

Chocolate in office

Employee clubs

Fresh fruit delivery

Employee product discount

Relax zone with games

Sport @ work

Integration budgets

CSR and Forever Chocolate activities

Job summary

Barry Callebaut Manufacturing Iberica SA. is seeking a Senior GBS Transformation Lead to drive strategic transformation and continuous improvement across the end-to-end Supply Chain.

You will partner with senior leaders and global teams to design and deliver initiatives that enhance planning, procurement, manufacturing, logistics, and customer service. The role focuses on identifying opportunities, leading large-scale programs, and ensuring adoption of new processes, technologies, and ways of

Qualifications

• 8+ years of experience leading transformation, continuous improvement, or large-scale change initiatives within Supply Chain, Operations, Manufacturing, Logistics, or Consulting environments.
• Proven track record delivering complex cross-functional transformation programs with measurable business impact.
• Strong knowledge of end-to-end supply chain processes.
• Experience with supply chain operating models, process optimization, and performance management.
• Project management experience; PMP, PRINCE2, Agile, or equivalent certifications are advantageous.
• Continuous Improvement methodologies such as Lean, Six Sigma, Kaizen, or equivalent.
• Strong analytical and problem-solving capabilities with ability to translate insights into action.
• Excellent stakeholder management skills and ability to influence senior leaders and cross-functional teams.
• Strong communication, presentation, and facilitation skills in an international environment.
• Leadership skills to drive alignment and motivate teams through change.
• Experience supporting digital transformation initiatives, ERP implementations, automation, analytics, or advanced planning solutions is highly desirable.
• Self-driven, proactive mindset focused on results and continuous improvement.
• Fluent English, both written and spoken.
• Ability and willingness to travel (~30%).

Responsibilities

• Lead end-to-end supply chain transformation initiatives across planning, procurement, manufacturing, logistics, and related areas.
• Identify opportunities to improve performance, service levels, efficiency, costs, and customer experience.
• Define project scope, objectives, success criteria, and measurable outcomes with senior stakeholders.
• Develop and manage project plans with timelines, milestones, resources, and budgets.
• Drive governance with progress tracking, risk management, and milestone delivery.
• Analyze current-state processes, identify gaps, and design future-state operating models.
• Lead standardization and continuous improvement across regions and units.
• Support digital transformation, automation, and analytics solutions in SCM.
• Identify and mitigate project risks impacting delivery or objectives.
• Manage scope, resources, and priorities through governance frameworks.
• Advise Supply Chain leadership on priorities, roadmaps, and change initiatives.
• Build partnerships across Supply Chain, Operations, Commercial, Finance, IT, and GBS.
• Facilitate clear communication across levels; deliver executive updates and business cases.
• Lead change management to ensure adoption of new processes and systems.
• Support teams through organizational and operational changes and foster engagement.
• Stay informed on SCM trends and technologies to drive innovation.

Skills

Transformation leadership

Stakeholder management

Project management

Lean Six Sigma

Analytical thinking

Communication

Change management

English fluency

Job description

Select how often (in days) to receive an alert:

Location: Lodz, Łódzkie, PL, 90-530

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the role:

The Senior GBS Transformation Lead, reporting directly to GBS Excellence Director,plays a critical role in driving strategic transformation, operational excellence, and continuous improvement across the end-to-end Supply Chain organization. This role partners with senior leaders, functional experts, and global teams to design and deliver complex initiatives that improve planning, procurement, manufacturing, logistics, customer service, and overall supply chain performance.

In this role you will be is responsible for identifying improvement opportunities, leading large-scale transformation programs, and ensuring sustainable adoption of new processes, technologies, and ways of working. This leader will help shape the future of the Supply Chain function, driving efficiency, agility, digitalization, and business value creation across the organization.

Key responsibilities:

• Lead end-to-end supply chain transformation initiatives across planning, procurement, manufacturing, logistics, customer service, and related operational areas.
• Identify opportunities to improve supply chain performance, service levels, operational efficiency, cost optimization, and customer experience.
• Define project scope, objectives, success criteria, and measurable business outcomes in collaboration with senior stakeholders.
• Develop and manage comprehensive project plans, including timelines, milestones, resource requirements, and budgets.
• Drive program governance through effective progress tracking, reporting, risk management, and milestone delivery.
• Analyze current-state supply chain processes, identify gaps and inefficiencies, and design future-state operating models.
• Lead process standardization, harmonization, and continuous improvement initiatives across regions and business units.
• Support digital transformation and automation initiatives, including planning and implementation of supply chain technologies and analytics solutions.
• Identify and mitigate project risks, proactively resolving issues that may impact project delivery or business objectives.
• Manage project scope, resources, and priorities through established governance frameworks.
• Serve as a trusted advisor to Supply Chain leadership on transformation priorities, roadmap development, and change initiatives.
• Build strong partnerships with stakeholders across Supply Chain, Operations, Commercial, Finance, IT, and Global Business Services.
• Facilitate clear and transparent communication across all levels of the organization.
• Prepare and deliver executive presentations, project updates, business cases, and performance reports.
• Lead change management activities to ensure successful adoption of new processes, systems, and capabilities.
• Support teams through organizational and operational changes by building engagement, capability, and commitment to new ways of working.
• Stay informed on emerging supply chain trends, digital technologies, and industry best practices to drive innovation and competitive advantage.

About you:

• 8+ years of experience leading transformation, continuous improvement, or large-scale change initiatives within Supply Chain, Operations, Manufacturing, Logistics, or Consulting environments.
• Proven track record of delivering complex cross-functional transformation programs with measurable business impact.
• Strong knowledge of end-to-end supply chain processes.
• Experience with supply chain operating models, process optimization, and performance management.
• Project management experience; PMP, PRINCE2, Agile, or equivalent certifications are considered an advantage.
• Experience with Continuous Improvement methodologies such as Lean, Six Sigma, Kaizen, or equivalent.
• Strong analytical and problem-solving capabilities with the ability to translate insights into action.
• Excellent stakeholder management skills and the ability to influence senior leaders and cross-functional teams.
• Strong communication, presentation, and facilitation skills in an international environment.
• Excellent leadership skills with the ability to drive alignment and motivate teams through change.
• Experience supporting digital transformation initiatives, ERP implementations, automation, analytics, or advanced planning solutions is highly desirable.
• Self-driven, proactive mindset with a strong focus on results and continuous improvement.
• Fluent English, both written and spoken.
• Ability and willingness to travel (~30%).

We offer:

• Employment on a regular basis in the sweetest company in the world.
• Annual bonus based on your work results.
• Lunch card to be used for groceries and restaurants.
• Private medical care in Lux Med (basic package fully financed by BC).
• Fit Profit sports card co-financed by BC.
• PPE: we care about your future, and we save money for your retirement.
• Cafeteria Program as a part of Social Fund.
• Group life insurance.
• Hybrid working model: min. 8 days in the office a month.
• As part of our work-life balance culture, we can start work between 7 am and 10 am.
• Free consultation with a lawyer once a quarter.
• Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
• And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
• Daily delivery of fresh fruits and veggies to the office.
• You can purchase our sweet products with a special discount.
• Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
• Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station.
• We like to party as much as we like chocolate! We have integration budgets we can use for team events.
• Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.#oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here .

Were you missing anything in this job ad? Please share your feedback with us by clicking here .