Senior Field Service Engineer – Affera System, Cardiac Ablation Solutions

Medtronic plc; Województwo mazowieckie; On-site; PLN 157,000 - 235,000; Full time

Job summary

Medtronic plc is seeking a Senior Field Service Engineer to support the Affera System across Poland with regular travel to customer sites and occasional international travel for training and business needs.

The role ensures safe, reliable operation of Affera systems through installation, maintenance, troubleshooting and technical support; collaborates with customers, clinical and commercial teams, regional Technical Services and global support as a senior technical contact.

Qualifications

• Bachelor's degree or equivalent in electronics, electrical engineering, mechatronics, biomedical engineering, automation or related field.
• Hands-on field service experience with complex medical equipment.
• Fluent Polish and professional working proficiency in English.
• Valid driving licence and willingness to travel across Poland, including overnight stays and occasional international travel.

Responsibilities

• Install, inspect and commission Affera systems following procedures and quality standards.
• Perform preventive and corrective maintenance, upgrades and safety checks at customer sites.
• Diagnose and resolve hardware, software, networking and system-level issues; escalate when needed.
• Provide clear technical support to customers and coordinate resolutions with regional/global teams.
• Document service activities accurately and on time, including findings and parts usage.
• Manage tools, test equipment, spare parts and service inventory per requirements.

Skills

Polish language

English language

Troubleshooting

Customer coordination

Education

Bachelor's degree or equivalent in electronics/engineering

Tools

Electrical diagrams

Diagnostics tools

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Cardiac Ablation Solutions provides technologies that support the diagnosis and treatment of cardiac arrhythmias. This field-based role supports the Affera System across Poland, with regular travel to customer sites and occasional international travel for training and business needs.

The Senior Field Service Engineer ensures the safe, reliable and effective operation of Affera systems through installation, maintenance, troubleshooting and technical support. The role partners with customers, clinical and commercial teams, regional Technical Services and global support, while serving as a senior technical contact and sharing expertise with other service engineers.

Primary Responsibilities

• Install, inspect and commission Affera systems in accordance with manufacturer procedures, quality standards and applicable regulations.
• Perform preventive maintenance, corrective maintenance, upgrades, safety checks and technical verification at customer sites.
• Diagnose and resolve complex hardware, software, networking and system-level issues, escalating when required.
• Provide clear technical support to customers and coordinate resolutions with regional and global support teams.
• Document service activities accurately and on time, including technical findings, parts usage and customer confirmation.
• Manage assigned tools, test equipment, spare parts and service inventory in line with company requirements.

Required Qualifications

• Bachelor’s degree or equivalent technical qualification in electronics, electrical engineering, mechatronics, biomedical engineering, automation or a related field.
• Significant hands-on field service experience with complex equipment in medical technology or another regulated technical environment.
• Strong troubleshooting skills and ability to interpret technical documentation, electrical diagrams and service instructions.
• Fluent Polish and professional working proficiency in English.
• Valid driving licence and willingness to travel regularly across Poland, including overnight stays and occasional international travel.

Preferred Qualifications

• Experience servicing electrophysiology, cardiac ablation, mapping, navigation or other advanced medical systems.
• Experience supporting equipment used in electrophysiology laboratories, catheterization laboratories or operating rooms.
• Experience with systems combining hardware, software, networking and clinical applications.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Poland: 156,800.00 PLN - 235,200.00 PLN |

The final salary within this range will be determined based on objective, job-related criteria, including relevant experience, skills and qualifications, in accordance with our compensation framework.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).