Senior Enterprise Automation Engineer

Expereo International; Katowice; On-site; PLN 171,526 - 257,289; Full time

Benefits offered by this job

Private Healthcare Plan

Pension Plan

25 days Holiday

Learning and development support

Job summary

Expereo International is looking for an Enterprise Automation Engineer in Katowice, Poland. This role focuses on designing and maintaining IT automations that enhance employee lifecycle processes. The engineer will eliminate manual tasks, improve data consistency, and maintain productivity through scalable automation across Microsoft and Atlassian platforms.

Key responsibilities include scripting in PowerShell, integrating APIs, and automating service desk workflows. The position offers a dynamic international environment and hybrid working options.

Qualifications

• Experience with Microsoft and Atlassian platforms.
• Proficiency in PowerShell, Python or Graph API is a plus.
• Understanding of REST APIs, JSON, and Webhooks.

Responsibilities

• Design and implement automated Joiners, Movers, and Leavers processes.
• Build and maintain automation rules within Jira Service Management.
• Automate group memberships and license assignments.

Skills

Workflow Orchestration

Service Desk Automation

Identity & Access Management (IAM)

API Integration

Scripting & Development (PowerShell)

Automation

Education

Certifications such as Microsoft Certified: Azure Administrator Associate

Experience in a 'Cloud-First' environment

Tools

Jira Service Management

Microsoft Intune

Power Automate

Job description

We are theIntelligent Internet Platform.We connectPeople, PlacesandThingsanywhere,managing Internet Performancebetter than anyone else, while providingOne Global Experience,givingVisibility, ControlandSecuritythroughexpereoOne.

Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance.

As a trusted partner of Fortune 500 enterprises and carriers, our continued aim and success in helping both our customers and partners depends solely on the talented individuals that make Expereo a dynamic, effective, multicultural, and equitable environment.

About the role

The Enterprise Automation Engineeris responsible fordesigning, building, andmaintainingend-to-end IT automations that support employee lifecycle processes and enterprise service operations.
The role focuses oneliminatingmanual work, improving data consistency, enforcing security controls, and enabling Day-1 productivity through scalable, reliable automation across the Microsoft and Atlassian platforms.

Responsibilities

• Workflow Orchestration:Design and implement automated Joiners, Movers, and Leavers (JML) processes integratingSuccessFactorswithMicrosoft Entra ID.
• Service Desk Automation:Build andmaintaincomplex automation rules withinJira Service Management (JSM)to handle intake, approvals, and ticket routing.
• Identity & Access Management (IAM):Automate group memberships, license assignments, and application provisioning usingEntra ID GovernanceandPower Automate.
• Endpoint Management:Script and automate device configuration profiles and application deployments viaMicrosoft Intune.
• API Integration:Develop custom "glue" code or use middleware to connect the Atlassian stack with Microsoft 365 and third-party SaaS tools.
• Continuous Improvement:Audit existing manual IT tasks and propose automated alternatives to reduce "toil" across the Operations team.
• Collaborate with platform and digital teams to ensure internal automation patterns can evolve toward broader service orchestration and platform reuse
• The MicrosoftStack:DeepexpertiseinEntra ID (Azure AD),M365 Administration, andMicrosoft Intune.
• The Atlassian Stack:Advanced knowledge ofJira CloudandJira Service Management, and Automation for Jira.
• Scripting & Development:ProficiencyinPowerShellis mandatory. Experience with Python or Graph API is a significant plus.
• Integration Frameworks:Experience working with REST APIs, JSON, and Webhooks.
• Logic & Low-Code:Mastery ofPower Automate (LCS)and Logic Apps.
• Systems Thinking:The ability to see how a change in the HR system ripples through to the end-user's laptop and access rights.
• Security-First Mindset:Understanding the principle of "Least Privilege" and ensuring automationsdon'tcreate security loopholes.
• Analytical Problem Solving:Youdon'tjust patch symptoms; you find the root cause and automate the solution.
• Stakeholder Communication:Ability to translate complex technical workflows into business value for HR and Finance partners.

Preferred Qualifications

• Certifications such asMicrosoft Certified: Azure Administrator AssociateorAtlassian Certified Professionalin Jira Service Management.
• Experience in a "Cloud-First" environment with a focus on SaaS operations.
• Familiarity with Agile methodologies and Scrum/Kanban frameworks.

What We Offer

• A dynamic, international work environment with growth opportunities
• Exposure tocutting-edgetechnologies and large-scale global networks
• Learning and development support to build your career in product management
• Competitive compensation and benefits
• Private Healthcare Plan
• Pension Plan
• Hybrid working
• 25 days Holiday

Beyond the Job

We’re proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work.

EEO Statement

Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.