Senior Engineer, EMP Customer/Supplier Quality

Danfoss; Grodzisk Mazowiecki; On-site; PLN 180,000 - 240,000; Full time

Job summary

Danfoss Climate Solutions is seeking a Senior Engineer, EMP Customer/Supplier Quality to ensure the quality and reliability of externally manufactured products, support supplier audits, and assist product development from design to serial production.

You will lead 8D problem-solving, coordinate with international teams, and drive continuous improvements to meet ISO/IATF standards and evolving customer requirements.

Qualifications

• A degree in Engineering, preferably in Manufacturing, Electronics, Mechanical Engineering, Quality or a related technical field.
• Experience in manufacturing, supplier or customer quality engineering, around 5 years, with knowledge of ISO 9001 and/or IATF 16949 standards.
• Familiarity with structured problem-solving and quality methodologies, such as 8D, APQP, PPAP and Quality Core Tools.
• Experience with supplier or internal audits, new product development or quality improvement projects; knowledge of electronic or HVAC products is a plus.
• Good communication and collaboration skills, fluency in English and proficiency in MS Office.

Responsibilities

• Ensure the quality and reliability of finished products manufactured by external suppliers, driving compliance with Danfoss quality requirements and customer expectations.
• Lead customer and supplier complaint investigations using 8D to identify root causes and implement corrective actions.
• Work with external manufacturing partners to improve product and process quality, conduct supplier audits and follow up on improvements.
• Support new product development and industrialization projects from design through PPAP approval and serial production launch.
• Collaborate with international teams to resolve technical quality challenges and continuously improve customer satisfaction.

Skills

Communication

Quality mindset

Root cause analysis

Team collaboration

Education

Engineering degree

Tools

MS Office

Job description

The Impact You'll Make

What does it take to ensure that products manufactured by external partners meet the quality standards our customers expect? It takes technical expertise, strong collaboration and people who are not afraid to challenge the status quo.

At Danfoss Climate Solutions, we're looking for a Senior Engineer, EMP Customer/Supplier Quality to help us ensure the quality and reliability of our Externally Manufactured Products (EMP).

As our new Senior Engineer, EMP Customer/Supplier Quality, you will play a vital role in improving customer experience and ensuring product and process quality by supporting both Danfoss customers and finished product suppliers. Your proactive approach and technical expertise will help sustain and enhance the high standards expected from Danfoss Climate Solutions – a segment focused on energy-efficient, sustainable heating and cooling.

Every day, you'll collaborate with both internal and external stakeholders to ensure product quality, handle claims, drive improvements at suppliers, and support Danfoss' commitment to customer satisfaction. Your time will be spent leading problem-solving initiatives (8D), auditing suppliers, and supporting product approval and development processes ensuring strong quality voice during its execution from design phase up to the industrialization and serial production launch.

From investigating customer complaints to ensuring quality requirements are met before production launch, your work will have a direct impact on customer satisfaction and the performance of our heating and cooling solutions.

What You'll Be Doing

• Ensure the quality and reliability of finished products manufactured by external suppliers, driving compliance with Danfoss quality requirements and customer expectations.
• Lead customer and supplier complaint investigations, using structured problem-solving methods such as 8D to identify root causes and implement effective corrective and preventive actions.
• Work closely with external manufacturing partners to improve product and process quality, conduct supplier audits and follow up on improvement initiatives.
• Support new product development and industrialization projects, ensuring quality requirements are met from the design phase through supplier PPAP approval and serial production launch.
• Collaborate with international teams, including Engineering, Sales and Application Engineers, to resolve technical quality challenges, strengthen quality processes and continuously improve customer satisfaction.

What We're Looking For

• A degree in Engineering, preferably in Manufacturing, Electronics, Mechanical Engineering, Quality or a related technical field.
• Experience in manufacturing, supplier or customer quality engineering, ideally around 5 years, with knowledge of ISO 9001 and/or IATF 16949 standards.
• Familiarity with structured problem-solving and quality methodologies, such as 8D, APQP, PPAP and Quality Core Tools.
• Experience with supplier or internal audits, new product development or quality improvement projects. Knowledge of electronic or HVAC products would be an advantage.
• Good communication and collaboration skills, fluency in English and confidence working with international stakeholders, along with proficiency in MS Office.

Nice to have: ISO 9001 or VDA 6.3 auditor certification and project management experience.

Don't meet every single requirement? We'd still love to hear from you!

What You'll Get From Us

• Hybrid working model: 3 days per week in our Grodzisk Mazowiecki office and 2 days working remotely.
• Opportunities to grow: access to professional development, mentoring, training and career opportunities within our global organization.
• Meaningful technical challenges: ownership of quality improvement activities, collaboration with international suppliers and engineering teams, and the opportunity to influence product quality throughout its lifecycle.
• Supportive and inclusive environment: a workplace where your ideas are valued, collaboration matters and your well-being is important.
• Attractive benefits package: annual bonus, private medical care with Lux Med, life insurance, employee pension program (PPE), co-financing of sports cards and subsidized meals in our company canteen.

Ready to make a real impact on product quality and customer satisfaction? Join Danfoss and help us build better solutions together!

Ready to Make a Difference?

If this role excites you, we'd love to hear from you!

Our Commitment to Transparency

Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice. Please visit our FAQ Page. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.