Senior Employee Experience Architect

SOFTSWISS; Suchy Las; On-site; PLN 240,000 - 420,000; Full time

Benefits offered by this job

Private health insurance

Sports benefits

Mental Health Program

Free English lessons (online)

Local language courses

Paid time off

Maternity leave support

Referral program rewards

Upskilling, internal workshops, and **

Job summary

SOFTSWISS is seeking a Senior Employee Experience Program Manager to shape how people experience the company across the employee journey. You’ll connect experience processes, recognition, listening and culture into one aligned system that helps people thrive and supports a connected organisation.

You will lead research, design scalable programs, and partner with HR, IT and communications to embed company values into everyday moments, driving engagement and belonging across a global workforce.

Qualifications

• Excellent written and spoken English.
• 4+ years in Employee Experience, Engagement, Culture, HR Programs or a similar field.
• Experience designing, launching and continuously improving employee experience programs end-to-end.
• Strong program and project management skills, with the ability to manage multiple initiatives and stakeholders.
• Strong systems-thinking skills and the ability to connect separate initiatives into one coherent employee experience.
• Experience conducting employee research, analysing feedback and engagement data, and turning insights into measurable improvements.
• Excellent stakeholder management and cross-functional collaboration skills.

Responsibilities

• Design and continuously improve employee experience processes across the employee journey, from key employee moments to everyday interactions.
• Build employee experience as one connected system by aligning processes, programs, recognition, listening and culture initiatives.
• Lead employee research through interviews, focus groups, pulse surveys and engagement analysis, turning insights into prioritised actions.
• Own and evolve recognition programs by introducing new mechanics, improving participation and measuring their impact.
• Design and coordinate employee experience initiatives, cultural rituals and key moments that bring company values to life.
• Own key Employee Experience metrics, including engagement, belonging, culture pulse, recognition participation, employee feedback and retention.
• Create practical frameworks, templates and playbooks that help teams deliver a consistent employee experience.
• Partner with HRBP, Talent Development, Internal Communications, Marketing, IT and other stakeholders to connect employee experience across functions.
• Continuously simplify processes, remove unnecessary HR noise and improve the employee journey.

Skills

Program management

Stakeholder management

Cross-functional collaboration

Systems thinking

Employee research

English proficiency

Job description

SOFTSWISS is seeking a Senior Employee Experience Program Manager to shape how people experience the company across the employee journey. You’ll connect experience processes, recognition, listening and culture into one aligned system that helps people thrive and supports a connected organisation.

You will lead research, design scalable programs, and partner with HR, IT and communications to embed company values into everyday moments, driving engagement and belonging across a global workforce.