Senior Content Operations Specialist

BeiGene, Ltd.; Warszawa; On-site; PLN 164,200 - 205,200; Full time

Job summary

BeOne is seeking an experienced Digital Asset Management (DAM) Operations professional to lead day-to-day DAM within Veeva Vault PromoMats, ensure content tagging, governance, and integration with CMS and omnichannel platforms.

You will collaborate with Commercial, Medical, Regulatory, Legal, and agencies, drive data quality, metadata taxonomy, and optimize reporting dashboards with Excel/Power BI/Tableau; minimum 4 years in DAM or related roles; bachelor's degree required.

Qualifications

• Bachelor’s degree required or equivalent combination of education and relevant experience.
• 4+ years in content operations, DAM, or marketing ops.
• Experience with regulated content systems like Veeva Vault PromoMats; certification preferred.
• Strong analytics skills with ability to translate data into insights.
• Cross-functional collaboration across Commercial, Medical, Regulatory, Legal, and agencies.
• Detail-oriented and highly organized with focus on data integrity.

Responsibilities

• Manage DAM operations within Veeva Vault PromoMats ensuring accurate ingestion and tagging.
• Enforce metadata standards for discoverability and compliance.
• Govern asset lifecycle: versioning, archival, expiration, reuse eligibility.
• Collaborate with content owners and agencies to structure assets per enterprise standards.
• Monitor data quality and resolve gaps in metadata and organization.
• Support DAM integration with CMS and omnichannel platforms.

Skills

DAM operations

Cross-functional collaboration

Data governance

Attention to detail

Education

Bachelor’s degree or equivalent in Information Systems / Marketing / Life Sciences

Tools

Veeva Vault PromoMats

Power BI

Excel

Tableau

SharePoint

Job description

General Description

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

Essential Functions of the Job

Digital Asset Management (DAM) Operations

• Manage day-to-day operations of Digital Asset Management (DAM) within Veeva Vault PromoMats, ensuring content is accurately ingested, tagged, classified, and maintained.
• Enforce metadata, taxonomy, and naming conventions to ensure content discoverability, reuse, and compliance.
• Maintain asset lifecycle governance, including version control, archival, expiration, and reuse eligibility.
• Partner with content owners, agencies, and cross-functional teams to ensure assets are uploaded and structured according to enterprise standards.
• Monitor and improve DAM data quality, identifying and resolving gaps in metadata, tagging, and asset organization.
• Support DAM integration with downstream systems (e.g., CMS, omnichannel platforms) to enable seamless content distribution.

Claims & References Management

• Administer and maintain claims and references libraries within PromoMats, ensuring accuracy, completeness, and compliance.
• Ensure claims are properly structured, tagged, and linked to supporting references and associated content.
• Support modular content strategies by enabling claims reuse across assets and channels.
• Partner with Regulatory, Medical, and Legal stakeholders to ensure claims governance standards are followed.
• Perform ongoing quality checks to ensure claims remain current, valid, and aligned with approved references.
• Support PRC/MRC processes by ensuring claims, references, and supporting documentation are readily accessible and compliant.

Content Reporting

• Develop and maintain reporting frameworks and dashboards to track content lifecycle performance, including:
  • Review and approval cycle times
  • Asset utilization and reuse
  • Claims usage and distribution
  • Workflow efficiency and bottlenecks
• Analyze content and system data to generate actionable insights that inform process improvements and operational decisions.
• Partner with stakeholders to define reporting requirements and translate business needs into scalable dashboards and metrics.
• Ensure data integrity and consistency across DAM and claims datasets used for reporting.
• Support leadership reporting needs with clear, concise, and actionable summaries of content performance.

Metadata, Taxonomy & Data Quality Governance

• Apply and enforce enterprise tagging and taxonomy standards across DAM and claims repositories.
• Partner with taxonomy and tagging teams to evolve metadata frameworks to support automation, discoverability, and reporting.
• Conduct regular audits to assess metadata completeness, accuracy, and adherence to standards.
• Drive continuous improvement of data quality to support content reuse, analytics, and AI enablement.

PRC / MRC Operational Support

• Support execution of PRC and MRC workflows by ensuring content, claims, and references are properly structured and ready for review.
• Identify operational inefficiencies in review workflows and recommend improvements.
• Partner with cross-functional stakeholders to ensure smooth content progression through review and approval processes.

Cross-Functional Collaboration & Stakeholder Support

• Act as a key operational partner to Commercial, Medical, Regulatory, Legal, GCMT, and agency teams.
• Provide guidance and support to content creators and reviewers on DAM, claims, and metadata best practices.
• Translate business requirements into operational processes and system configurations where applicable.
• Support onboarding and training of new users on DAM and claims management processes.

Governance, Adoption & Continuous Improvement

• Ensure adherence to enterprise governance standards, SOPs, and best practices for content management.
• Contribute to development and refinement of operating procedures, guidelines, and documentation.
• Monitor user adoption, feedback, and system usage to identify opportunities for improvement.
• Drive continuous improvement initiatives to enhance efficiency, compliance, and user experience.

Supervisory Responsibilities

• This role does not have direct people management responsibilities.
• Provides operational guidance and subject matter expertise to cross‑functional stakeholders, including Commercial, Medical, Regulatory, Legal, GCMT, and agency partners.
• May coordinate and oversee work delivered by vendors or agency partners in support of DAM, claims management, and reporting activities.

Computer Skills

• Strong working knowledge of: Veeva Vault PromoMats, including DAM, claims, and content lifecycle workflows Digital Asset Management (DAM) platforms and asset governance processes Claims and references management systems within regulated environments
• Proficiency in: Metadata, taxonomy, and tagging frameworks to support content organization, discoverability, and reuse Reporting and analytics tools (e.g., Excel, Power BI, Tableau, or similar) to develop dashboards and performance insights Data analysis and data quality management practices
• Familiarity with: PRC/MRC workflows and content review processes within Veeva Vault CMS and omnichannel activation platforms Modular content frameworks and reuse strategies Experience with: Collaboration and documentation tools (e.g., Microsoft Teams, SharePoint, Confluence) Data extraction, reporting, and dashboard development to support operational and leadership insights

Education Required

Education required: Bachelor’s degree required or equivalent combination of education and relevant professional experience, preferably in: Information Systems, Information Science, Marketing, Business Administration, Data Analytics, Communications, Life Sciences, Digital Content Management or related field.

Other Qualifications

• 4+ years of experience in content operations, digital asset management (DAM), marketing operations, or related roles, preferably within biotech, pharma, or life sciences. Hands‑on experience working within Veeva Vault PromoMats or similar regulated content management systems. Veeva Vault certification is preferred.
• Solid understanding of content lifecycle processes, including PRC/MRC review, approval, and compliance requirements.
• Demonstrated experience managing DAM libraries, claims repositories, and metadata/taxonomy structures.
• Strong analytical skills with experience translating data into actionable insights and reporting.
• Experience working with metadata standards, data governance, and data quality management.
• Proven ability to operate effectively in a cross‑functional, matrixed environment, collaborating with Commercial, Medical, Regulatory, Legal, and agency partners.
• Detail‑oriented and highly organized, with a focus on accuracy, consistency, and data integrity.
• Strong communication skills, with the ability to provide clear guidance and training to stakeholders on processes and systems.
• Proactive, solution‑oriented mindset with a focus on continuous improvement and operational efficiency.
• Experience supporting or enabling modular content and content reuse strategies preferred.
• Familiarity with reporting tools, dashboards, or data visualization platforms preferred.

Travel

Minimal travel required. Estimated 0–10%, primarily for key workshops, training sessions, or team planning meetings.

Salary Range

Poland: 164,200.00 PLN - 205,200.00 PLN

Equal Opportunity Employer

BeOne is a proud equal‑opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.