Senior CIAM IT Business Analyst

Euroclear; Polska; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid working

Global team

Learning & development

Competitive salary

Job summary

Euroclear is seeking a Senior Business Analyst to bridge business stakeholders and IT teams while shaping CIAM-related initiatives. The role emphasizes requirements, process analysis, and clear communication across security, architecture, and engineering groups.

Deliverables include refined epics, user stories, acceptance criteria, and UAT support within a hybrid work model. The position requires strong BA fundamentals and stakeholder collaboration across global teams.

Qualifications

• Proven experience as a Business Analyst in complex IT projects.
• Ability to translate business needs into clear IT requirements.
• Experience with CIAM or identity-related projects is a plus.

Responsibilities

• Act as a key interface between business stakeholders and IT teams.
• Lead requirements and process analysis for business cases and provide viable options.
• Define acceptance criteria and support UAT to ensure alignment with business intent.
• Refine epics, features, and user stories to align with CIAM roadmap priorities.
• Promote consistent BA practices and templates across squads.
• Contribute to backlog management, prioritization, and dependency mapping.
• Produce concise executive materials for governance.

Skills

Business Analysis

Stakeholder Management

Requirements Gathering

Process Analysis

BA Practices

Workshop Facilitation

UAT Support

Education

Business Analysis Certification

Bachelor’s degree

Tools

Jira

Confluence

Job description

• Develops effective relationships with business units, divisions, or user groups
• Ensures required business services are identified, developed, and supported in alignment with business unit and division needs
• Builds domain-specific business knowledge and acts as a key point of contact for business support
• Acts as a liaison between IT development and design teams and business units for the development of new systems and enhancement of existing systems
• Evaluates new applications against business functional and non-functional requirements
• Assesses new initiatives and evolving business requirements, and recommends appropriate alternatives and/or enhancements to current business solutions and systems
• Prepares communications and delivers business presentations related to solutions, system enhancements, and/or alternatives

Job Family

• Develops effective relationships with business units, divisions, or user groups
• Ensures required business services are identified, developed, and supported in alignment with business unit and division needs
• Builds domain-specific business knowledge and acts as a key point of contact for business support
• Acts as a liaison between IT development and design teams and business units for the development of new systems and enhancement of existing systems
• Evaluates new applications against business functional and non-functional requirements
• Assesses new initiatives and evolving business requirements, and recommends appropriate alternatives and/or enhancements to current business solutions and systems
• Prepares communications and delivers business presentations related to solutions, system enhancements, and/or alternatives

General Description

• Acts as a key interface between business stakeholders and IT teams
• Understands the business drivers behind operational, functional, tactical, or strategic initiatives and changes, and reflects these in proposing business recommendations and guidance for IT solutions
• Leads requirements and process analysis for business cases and provides options for viable business solutions
• Demonstrates awareness of the external market and internal client needs, and leverages this to propose solutions that support both internal and external stakeholders

Role

• Works closely with the program delivery lead and contributes to the IT program transversal team
• Acts as a transversal Business Analyst across CIAM streams (onboarding, authentication, authorization, lifecycle)
• Bridges business, security, architecture, and engineering teams through clear and actionable requirements
• Supports program and strategy execution by refining epics, features, and user stories aligned with CIAM roadmap priorities
• Promotes consistency in BA practices, templates, and ways of working across squads
• Analyzes identity journeys (internal and external users) and identifies opportunities for simplification
• Ensures traceability from requirements through delivery, testing, and value realization
• Contributes to backlog management, prioritization, and dependency mapping
• Facilitates workshops with stakeholders across product, operations, and security teams
• Defines acceptance criteria and supports UAT to ensure outcomes align with business intent and program delivery goals
• Contributes to change adoption by monitoring feedback and supporting continuous improvement of CIAM capabilities
• Supports cross-team alignment, risk identification, and mitigation at program level
• Produces concise, executive-ready materials for governance (e.g., status updates, risks, decisions)
• Contributes actively to the Tribe BA Community of Practice, supporting continuous improvement in ways of working to enhance delivery effectiveness and consistency across teams
  

We welcome applicants from all backgrounds and experiences.

#LI-AK2

About Us

Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system.

What We Offer:

• Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.
• Practice your talents in a highly professional international environment.
• Join a learning and development environment with an emphasis on knowledge sharing and training.
• Competitive salary and comprehensive benefits.

Ways of working

Find your own optimal balance within our hybrid working model, where you can connect at the office 8 days a month and also benefit from remote working.

Great Place to Work for All

We are committed to creating an inclusive culture that celebrates diversity and strives to be a Great Place to Work for All. All qualified applicants will be considered for employment, regardless of any aspect that makes them unique (including race, religion, national origin, gender, sexual orientation, age, marital status, pregnancy, disability, ...). If you need any specific accommodation due to disability or any other reason, you can let the recruiter know during your application process. Our values guide how we work together and shape our future: Our mission and values - Euroclear.

About the Team

The Group Digital Capabilities (GDC) division contributes to Euroclear’s competitiveness by delivering reliable and sustainable IT solutions for the financial securities markets. Our teams deliver new IT solutions and improve existing applications for both our internal and external clients. We deploy changes into the production environment in a controlled and structured way that does not compromise production stability and we ensure applicative production support.