Senior Business Analyst

SkyCell AG; Kraków; Hybrid; PLN 120,000 - 190,000; Full time

Benefits offered by this job

Flexible working hours

Career growth opportunities

Remote work within eligible countries

Generous leave policies

Job summary

SkyCell AG is seeking a Senior Business Analyst to collaborate with business teams, analyze, improve, and automate processes, and shape product roadmaps across our global pharma logistics platform.

You will elicit requirements, document specifications, support QA, and guide development, with remote work options across UK, Spain, Poland, and Romania; a strong emphasis on agile practices and stakeholder communication.

Qualifications

• Bachelor's degree in CS, IT, business, or related field.
• Extensive experience in Business Analysis or related role.
• Ability to gather and translate requirements into deliverables.
• Solid understanding of integrations, APIs, and data flows.
• Strong problem solving and stakeholder management skills.
• Experience facilitating workshops and interviews.
• Excellent communication and documentation skills.
• Familiarity with Agile/Scrum and backlog tools like Jira/Confluence.

Responsibilities

• Collaborate with business teams to analyse, improve, and automate company processes.
• Elicit, gather, and document requirements, translating them into clear functional specifications.
• Develop and maintain user stories, use cases, and process diagrams.
• Assess business impact of technical decisions and align with strategic goals.
• Collaborate to shape the product roadmap and prioritize features.
• Provide guidance to development teams throughout the delivery lifecycle.
• Support QA by reviewing test cases and validating implementations.
• Contribute to testing strategies for automation and non-functional requirements.
• Act as triage expert for incoming requests, bugs, and improvements.
• Manage projects with milestones and communicate risks effectively.
• Create user documentation and training materials.

Skills

Business Analysis

Requirements gathering

Stakeholder management

Process improvement

Agile/Scrum

Jira

Confluence

APIs & data flows

Workshop facilitation

Documentation

Communication

Education

Bachelor’s degree in CS/IT/Business or related field

CBAP/PMI-PBA/CSPO or equivalent certifications

Tools

Jira

Confluence

Job description

Are you passionate about collaborating with business teams and stakeholders to analyse, improve, and automate processes? Do you thrive in a dynamic environment where your expertise shapes the quality culture and enhances product reliability? If so, join us as a Senior Business Analyst and play a vital role in our mission. Be a part of our team and help us deliver innovative solutions that make a real impact.

Location: We are open to candidates based anywhere within the UK, Spain, Poland and Romania, with remote working available within these countries.

Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.

Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.

Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.

Why SkyCell?

Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.

Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.

Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.

Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.

Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do:

• Collaborate with business teams and stakeholders to analyse, improve, and automate company processes

• Elicit, gather, and document requirements, translating them into clear functional specifications

• Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure shared understanding

• Assess the business impact of technical decisions and verify alignment with strategic goals

• Collaborate with the team and stakeholders to shape the product roadmap and prioritize features

• Provide guidance and clarification to development teams throughout the delivery lifecycle

• Support quality assurance efforts by reviewing test cases and assisting with validation

• Contribute to testing strategies for automation and non-functional requirements

• Act as a triage expert for incoming requests, bugs, and improvement opportunities

• Resolve technical issues and remove cross-functional blockers as they arise

• Manage projects with defined milestones and deliverables, ensuring progress and risks are communicated effectively

• Create documentation and training materials for end users to support new functionality adoption

What You'll Bring:

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field; or equivalent experience

• Extensive experience in Business Analysis, Product Analysis, or a related role

• Demonstrated ability to gather, document, and translate requirements into actionable deliverables

• Proven experience working closely with technical teams and understanding system-level impacts, with a solid understanding of integrations, APIs, and data flows

• Strong problem-solving and troubleshooting skills, with the ability to manage complex cross-functional dependencies.

• Hands-on experience facilitating workshops, interviews, and stakeholder sessions

• Excellent communication and presentation skills, with the ability to articulate complex issues to both technical and non-technical audiences

• Familiarity with Agile/Scrum methodologies and backlog management tools (e.g., Jira, Confluence). Experience with product ownership or product strategy is a benefit

• Knowledge of process modelling techniques (e.g., BPMN, UML). Ability to define KPIs and measure product or project impact is a plus

• Detail-oriented with a strong commitment to accuracy and quality

• Professional certifications, such as CBAP, PMI-PBA, CSPO, or their equivalent, are an advantage

What's In It For You?

Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.

Recognition & Growth: Opportunities for career advancement in a company that values your contributions.

Flexible ways of working: Our global teams work across our offices in Zurich, Zug, Hyderabad and Basel, with a mix of on-site, hybrid and remote working. Role‑specific locations and working arrangements are detailed above.

Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.

Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.

Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.

Ready to Make an Impact?

We’re not just offering a job; we’re offering a chance to be part of something bigger. At SkyCell, you’ll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative.

Stay Connected with SkyCell

Visit http://www.skycell.ch and explore #WeAreSkyCell on LinkedIn

If you have any questions, you can contact our Talent Team ([e-mail]).

SkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic.

For this position, if you are not located in, or able to relocate (without sponsorship) to one of the advertised locations, your application cannot be considered.