Senior BPM Engineer: AI-Driven Automation & Camunda

Emerging Travel Group; Poland; On-site; PLN 120,000 - 170,000; Full time

Benefits offered by this job

Flexible schedules

Remote work

Corporate English school

Hotel & travel discounts

MyTime Day Off

Job summary

Emerging Travel Group is seeking a hands-on BPM/AI automation expert to design Camunda 8 BPMN processes and DMN decision tables for customer support automation, including greenfield work and ongoing improvements.

You will configure prompts in no-code AI platforms, integrate via REST API/JSON/Kafka, and support production scenarios in Camunda Operate, delivering fixes through close collaboration with product, tech, and analytics teams.

Qualifications

• 3+ years of hands-on experience with production BPM engines; end-to-end design and deployment of executable BPMN/DMN processes.
• Solid experience with Camunda 7/8 in production environments.
• Expert knowledge of BPMN 2.0, DMN, and FEEL.
• Proven experience in integrations via REST API, JSON, and Kafka.
• Understanding and interest in modern AI/LLM solutions for business process integration.
• Ability to independently gather and clarify technical requirements with stakeholders and teams.
• Strong communication and willingness to collaborate and share expertise.

Responsibilities

• Design and implement BPMN processes and DMN decision tables in Camunda 8 for customer support automation (both greenfield and ongoing improvements).
• Configure and maintain logic and prompts in no-code AI platforms, such as call flow schemes for voice bots, LLM classifiers, and other AI-driven tools.
• Support and debug active automation scenarios in Camunda Operate; deliver quick fixes and continual improvements in production environments.
• Integrate processes with internal and external systems via REST API, JSON, and message brokers (Kafka).
• Collaborate cross-functionally with product, technical, and analytics teams.
• Continuously adopt and champion new technologies, AI integrations, and promote a culture of automation across the organization.

Skills

BPMN/DMN expertise

Analytical thinking

Cross-functional collaboration

Independent requirements gathering

Communication skills

Tools

Camunda 7/8

REST API

JSON

Kafka

FEEL

No-code AI platforms

Job description

Emerging Travel Group is seeking a hands-on BPM/AI automation expert to design Camunda 8 BPMN processes and DMN decision tables for customer support automation, including greenfield work and ongoing improvements.

You will configure prompts in no-code AI platforms, integrate via REST API/JSON/Kafka, and support production scenarios in Camunda Operate, delivering fixes through close collaboration with product, tech, and analytics teams.