Senior AI Solutions Consultant (HR Transformation, Copilot Studio)

Capgemini; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Yearly bonus

Private medical care

Life insurance

NAIS benefit platform

Training tracks on NEXT platform

Hybrid work model

Job summary

Capgemini Polska is seeking a Senior AI Solutions Consultant to work at the intersection of HR and technology, shaping AI-enabled transformations across People Operations, employee services, and talent acquisition.

You will analyze HR processes, design AI agents and prompts, translate business requirements into workflows, and partner with stakeholders to deliver improved processes, governance, and measurable business outcomes.

Qualifications

• 4+ years of HR experience including transformation and People Operations.
• 1

Responsibilities

• Analyze HR processes and identify automation opportunities.
• Design and configure AI agents, prompts, flows, and business rules.
• Translate business requirements into AI-enabled workflows and user journeys.
• Support implementation of AI solutions across HR and People Operations.
• Collaborate with stakeholders to define transformation initiatives.
• Test, validate, and optimize AI-driven solutions and employee experiences.
• Monitor adoption, performance and outcomes of implemented solutions.
• Contribute to best practices and knowledge sharing.

Tools

Workday

SAP SuccessFactors

Oracle HCM

ServiceNow HRSD

Zendesk

Microsoft Copilot Studio

OpenAI

Power Platform

Agentic AI

RAG

LLM-based assistants

AI governance

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

As a Senior AI Solutions Consultant, you will support HR transformation initiatives by identifying opportunities to improve employee and manager experience through AI. You will work at the intersection of HR and technology, helping clients streamline processes, design AI-enabled ways of working, and adopt agentic solutions that increase efficiency and service quality across People Operations.

Your project

You will join a growing team focused on transforming HR operating models with AI. Depending on the client and business challenge, you will help shape initiatives spanning employee services, talent acquisition, onboarding, case management, knowledge management, and workforce operations.

Your tasks

• Analyze HR processes and identify opportunities for automation and AI adoption
• Design and configure AI agents, prompts, conversation flows, and business rules
• Translate business requirements into AI-enabled workflows and user journeys
• Support implementation of AI solutions across HR and People Operations processes
• Collaborate with business stakeholders to define and prioritize transformation initiatives
• Test, validate, and optimize AI-driven solutions and employee experiences
• Monitor adoption, performance, and business outcomes of implemented solutions
• Contribute to best practices, reusable assets, and knowledge-sharing initiatives

Your profile

• 4+ years of experience in HR: HR transformation, HR technology, People Operations, Employee Services, Talent Acquisition and the ability to translate business challenges into digital solutions
• Familiarity with HR technology platforms eg.: Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD, Zendesk or other
• Practical experience using AI tools to improve workflows, automate tasks, or create AI assistants, agents, or prompt-based solutions: Microsoft Copilot Studio preferred, OpenAI as optional
• Knowledge of Power Platform, of Agentic AI, RAG, LLM-based assistants, and AI governance
• Analytical mindset with strong problem-solving and communication skills
• Ability to explain technology concepts to business audiences and influence decision-making
• English - ability to communicate technical concepts to business audiences
• Nice to have: Azure AI Foundry, ServiceNow AI Agents, Salesforce Agentforce, UiPath Agent Builder, or similar AI platforms

What You\'ll Love About Working Here

• Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.