Senior Account Manager (Remote)

Oxylabs; Remote; PLN 253,000 - 338,000; Full time

Job summary

A cutting-edge web data solutions company in Warsaw is seeking a Senior Account Manager to lead customer engagements and drive revenue growth. The ideal candidate will have over 5 years of experience with international B2B clients and a strong understanding of the technology sector. Responsibilities include maximizing customer value, managing relationships, and ensuring seamless product adoption. Join us for a challenging role that fosters creativity and problem-solving.

Qualifications

• 5+ years of experience leading customer engagements with a proven track record of delivering positive results for customers.
• Experience working with international B2B clients.
• Experience in the technology sector.
• Excellent written and verbal English communication skills.
• Strong relationship management and problem-solving skills.
• Data-driven approach to sales with knowledge of or experience using key sales and mailing tools.
• Creativity and an out‑of‑the‑box thinking approach.

Responsibilities

• Own the success of our business customers of various sizes.
• Engage in day-to-day communications with customers to maximize their business value.
• Ensure a seamless experience for the customer during product adoption.
• Work on customer agreements and renewals.
• Manage your opportunity pipeline and at‑risk accounts.
• Engage in Strategic Account Management activities.
• Identify team process improvements and contribute to projects.
• Go on business trips and visit clients when applicable.

Skills

Customer engagement leadership

B2B client experience

Technology sector experience

English communication skills

Relationship management

Problem-solving skills

Data-driven sales approach

Creativity

Job description

We’re a team of 500+ professionals who develop cutting‑edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.

What’s in store for you

You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.

Join Oxylabs as a Senior Account Manager!

Our team’s purpose

Providing maximum business value to our B2B clients by nurturing long‑term relationships and driving internal account ownership, as a result being the ultimate revenue growth driver of our company.

Our team’s Mission

To become the trusted advisors for our B2B clients that rely on big data for their success by applying Strategic Account Management best practices and expertise.

Your day‑to‑day

• Own the success of our business customers of various sizes.
• Engage in day‑to‑day communications with customers to ensure we are maximizing their business value; identify and utilize up‑sell and cross‑sell opportunities within a designated customer portfolio.
• Ensure a seamless experience for the customer during product adoption and deployment.
• Work on customer agreements and renewals.
• Manage your opportunity pipeline and at‑risk accounts.
• Engage in Strategic Account Management activities.
• Proactively identify team process improvements and contribute to projects to refine it.
• Go on business trips and visiting your clients (when applicable)

Your skills & experience

• 5+ years of experience leading customer engagements with a proven track record of delivering positive results for customers.
• Experience working with international B2B clients.
• Experience in the technology sector.
• Excellent written and verbal English communication skills.
• Strong relationship management and problem‑solving skills.
• Data‑driven approach to sales with knowledge of or experience using key sales and mailing tools.
• Creativity and an out‑of‑the‑box thinking approach.

Nice to have

• Prior Strategic Account Management experience

Up for the challenge? Let’s talk!