SAP Service & Aftersales Transformation Consultant

Accenture PLC

Warszawa

Hybrid

PLN 180,000 - 240,000

Full time

3 days ago

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Benefits offered by this job

Private medical care

Life insurance

Employee share purchase plan

Extensive training package

Co-financing courses

Job summary

Accenture is a leading global professional services company helping clients transform their service and aftersales capabilities with SAP-enabled solutions. The Service & Aftersales Consultant will design end-to-end processes, translate business needs into SAP FSM configurations, and lead workshops with industrial clients.

The role blends service operations, technology, and consulting, requiring strong English communication, client advisory skills, and the ability to drive transformation

Qualifications

Bachelor’s degree or equivalent qualification in a related field.
At least 5 years in consulting, business transformation, or SAP-enabled Service & Aftersales projects.
English language proficiency is required.

Responsibilities

Advise clients on Service & Aftersales transformation across FSM and planning, scheduling, dispatch and field execution.
Translate business requirements into SAP FSM design and configuration.
Design end-to-end service process flows and dependencies (technician skills, service orders, installed-base).
Facilitate client workshops and develop transformation roadmaps.
Collaborate across service, sales, logistics, maintenance and technology teams.

Skills

English proficiency

Analytical thinking

Workshop facilitation

Client advisory

Problem solving

Education

Bachelor's degree

Tools

SAP FSM

SAP S/4HANA

Job description

The role blends service operations, technology, and consulting, requiring strong English communication, client advisory skills, and the ability to drive transformation

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